COMPANY PROFILE: A cross-national company focusing on delivering quality tools and equipment. Founded a long time ago and expanded business in the Philippines. They produce a wide range of different products and they operate in more than 50 countries.
Position: Spanish Customer Relations Associate
Company Industry: Global American Manufacturing Company
Work Location: Taguig City
Salary: Php 80,000 - Php 100,000 (Negotiable)
Work Schedule: Dayshift (5 days week)
Day’s off: 2 days(weekend)
Work Set-Up: Onsite
JOB REQUIREMENTS:
✔ Filipino National who can speak Conversational level in Spanish and English.
✔ Open for Foreign Nationals with permanent resident visa in the Philippines.
✔ ️ Must be a Degree holder in any field.
✔ With or without customer service representative experience is preferred
✔ Willing to work Onsite in Taguig City.
✔ Willing to be trained.
✔ Can start immediately.
JOB RESPONSIBILITIES:
✔ Answer phone calls, emails and chat from Spanish speaking customers.
✔ Provide customer assistance regarding their concern about the product.
✔ Update customer information or change customer details.
✔ Handle product inquiries, order entry and status update.
✔ Provide customers the status of the product ordered.
✔ Assist customers in changing products or refund items.