This is the largest Company. They are one of the world’s largest IT and business consulting firms that sustain profitable growth—delivering a wide range of benefits for your company and clients, and consultants.
Position: Spanish Customer Process Specialist
Company Industry: IT/BPO Company
Work Location: BGC, Taguig City
Salary: Php 70,000
Work Schedule: Nightshift
Work Set-up: Onsite
JOB REQUIREMENTS:
✔️ Filipino National who can speak and write Spanish and English.
✔️ Open for Undergraduates, Senior High School graduates, High School graduates, Vocational graduates, and Bachelor’s degree holders.
✔️ At least 1 year of work experience in any Spanish-speaking role.
✔️ Willing to work on-site in BGC, Taguig City.
✔️ Can start as soon as possible.
JOB RESPONSIBILITIES:
✔️ Provide customer support to Spanish-speaking clients via calls, chat, and/or email.
✔️ Handle inquiries, concerns, and service requests in a timely and professional manner.
✔️ Troubleshoot basic technical or account-related issues when needed.
✔️ Accurately document all customer interactions in the system.
✔️ Meet or exceed assigned performance targets and KPIs.