Duties & Responsibilities:
As Service Manager, you will be responsible for overseeing all aspects of the restaurant's operations, including but not limited to:
Manage day-to-day operations to ensure smooth and efficient functioning of the restaurant
Develop and implement strategies to drive revenue growth and enhance profitability
Ensure compliance with health and safety regulations and company policies
Build and maintain positive relationships with customers, suppliers, and other stakeholders
Recruit, train, and supervise staff to maintain high standards of service and professionalism
Create staff schedules to ensure appropriate staffing
Track stock levels of food, supplies, and equipment, forecast needs, and oversee ordering as necessary to control costs to maximize profitability
Take ownership of budgets and cost control methods to minimize expenses
Address customer needs, comments, and complaints
Create marketing campaigns, specials, and holiday menus, supervise social media channels, and disseminate information to the team
Process payroll and maintain all relevant records
Ensure all employees are working within outlined operating standards
Report on financial performance, inventory, and personnel
Guarantee the restaurant’s zero tolerance policy of serving alcohol to underage or intoxicated guests or those with expired identification
Uphold the highest level of integrity when processing financial transactions.
Qualifications
We are seeking a candidate who possesses the following qualifications:
Proven experience in restaurant management, with a track record of success in a similar role.
Strong leadership and interpersonal skills, with the ability to motivate and inspire a team.
Excellent organizational and time management skills, with the ability to multitask and prioritize effectively.
Solid understanding of financial management principles, with the ability to analyze financial data and make informed decisions.
A passion for hospitality and a commitment to providing exceptional customer service.
TIPS and ALERT certification (Restaurant Provided)
Salary Expectations:
The salary for the Service Manager position at All Set Restaurant & Bar is $55,000-$65,000 depending on experience, payable annually, and subject to review based on performance.
The additional benefits offered are:
You will be eligible for 2 weeks paid vacation after completing 1 year of employment
The company offers medical insurance for you at 50% company paid
401k
Should you wish to pursue continuing education through certified educational programs pursuant to the hospitality industry (within reason), the company will reimburse you for classes/examinations.
Principals only. Recruiters, please don't contact this job poster.