Our client is a leading global technology company that develops large-scale digital platforms and innovative marketing solutions for customers worldwide.
We are looking for an experienced Senior Site Reliability Engineer (SRE) to drive system reliability, operational excellence, and automation across critical cloud-based platforms.
Key Responsibilities
1. SRE Strategy and Reliability Engineering
Define and implement SRE strategies, including Service Level Objectives (SLOs), Service Level Indicators (SLIs), error budgets, and reliability targets.
Align reliability initiatives with business objectives and customer expectations.
2. Incident Management and Response
Establish and continuously improve incident management processes, including on-call rotations and escalation procedures.
Lead incident response activities and facilitate blameless postmortems.
Reduce mean time to recovery (MTTR) and implement preventive measures to avoid recurring incidents.
3. Reliability in the Software Development Lifecycle
Collaborate with development teams to integrate reliability practices throughout the software development lifecycle.
Promote design reviews, chaos engineering, and production readiness assessments.
4. Observability and Monitoring
Design and implement comprehensive observability solutions covering monitoring, logging, distributed tracing, and alerting.
Establish actionable insights into system health, availability, and performance.
5. Automation and Operational Efficiency
Drive automation initiatives to reduce repetitive operational tasks and improve deployment reliability.
Develop self-service capabilities that enable engineering teams to operate more efficiently.
6. Infrastructure Architecture and Optimization
Partner with architecture and platform teams to design scalable, fault-tolerant infrastructure.
Contribute to cloud infrastructure optimization and cost-efficiency initiatives.
7. Capacity Planning and Performance Optimization
Lead capacity planning and performance optimization for high-volume marketing platforms.
Ensure systems can reliably support large-scale campaign execution and real-time personalization workloads.
8. Reliability Reporting and Stakeholder Collaboration
Track and report reliability metrics, incident trends, and operational health.
Communicate technical findings and their business impact to engineering leaders and other stakeholders.
Mandatory Qualifications
8+ years of professional experience in software engineering, DevOps, or Site Reliability Engineering.
Proven experience building and leading high-performing SRE or platform engineering teams across multiple countries and time zones.
Strong expertise in cloud platforms, preferably Google Cloud Platform (GCP), with AWS or Azure experience also considered. Knowledge of compute, networking, storage, and managed services is required.
Hands-on experience with Kubernetes, Docker, and Infrastructure as Code tools such as Terraform and Ansible.
Practical experience with observability tools and methodologies, including Prometheus, Grafana, Datadog, ELK Stack, or equivalent technologies.
Experience defining and implementing meaningful SLOs and SLIs.
Strong understanding of CI/CD pipelines, release engineering, and deployment strategies such as Blue-Green and Canary deployments.
Proficiency in Python, Go, Java, or similar programming and scripting languages for automation and tooling development.
Excellent communication and collaboration skills, with the ability to work effectively with engineering, product, and business stakeholders.
Demonstrated experience leading incident management and handling high-pressure production situations calmly and effectively.
Languages
English: Fluent
Japanese: Optional / a plus
Work Environment
Fast-paced, dynamic global environment with collaborative teams across multiple locations
Salary: ¥8M – ¥11M JPY per year (Middle, Senior level)
Location: Hybrid (4 days in the office, 1 day remote)
Office Location: Tokyo, Japan
Working Hours: Flexible schedule with core hours from 11:00 AM to 3:00 PM
Visa Sponsorship: Available
Language Requirement: English only