Residence Advisor
EF International Language Campuses
Santa Barbara, CA
EF is the world’s leading educational travel provider with over 60 years of experience. We offer learners the opportunity to spend a few weeks up to a year in Santa Barbara to improve their English language skills.
About the role
In this role, you will have responsibility for the smooth running of the residence and ensure a high level of customer service, student satisfaction, safety and observance of community standards. Please note that the role is on a rotation basis which will include working weekday evenings and weekends.
Your key tasks will consist of, but not be limited to:
Checking and making sure that rooms are ready, clean and available for arriving students
Meeting and greeting new students on arrival and providing residence code of conduct
Student check in and showing students to their rooms
Host welcome meet and greet, provide all information to arriving students including commitment to community standards
Nightly Curfew checks for all under 18-year-old students
Weekly room checks to ensure accommodation meets high standards of quality, cleanliness, comfort and all are respecting each occupants right to personal space and order
Assisting students with problems - report any concerns to Residence manager
Dealing emergency situations should they arise
Ensuring that residence rules are being adhered to and report all issues to Residence Manager
Reporting maintenance issues to Residence Manager/ Director of Student Services /School Director
Liaising with Housing Staff/Manager, organizing and partaking/running activities in residence
Manage student departure and check out: check room, ensure student removes all personal items and disposes of trash and anything unwanted, reminding students of leaving date/time & procedures
Residence on-call duty
Other duties assigned by Residence Manager/ School Management Team
Requirements
Organized with a high level of attention to detail.
Capable of using your own initiative.
Have the right to live and work in the country of employment.
Complete fluency in English.
Attend a training weekend before your contract commencing.
Organized with a high level of attention to detail.
Age 21+ preferred
At EF we believe that the world is better when people try to understand one another. Since 1965, we have helped millions of people see new places, experience new cultures, and learn new things about the world and about themselves. Our culturally immersive education programs—focused on language, travel, cultural exchange, and academics—turn dreams into international opportunities.
When you join EF, you join a multicultural and diverse community working across more than 600 schools and offices in 50 countries, all with one shared mission of opening the world through education. Whoever you are, whatever you are passionate about—we welcome you and want you to bring that to work every day. EF is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, caste, parental status, identity, experience and everything else that makes you unique.
Founded in Sweden in 1965, EF has schools and offices around the world, including hubs in Boston, London, Mexico City, São Paulo, Shanghai, Stockholm, Zürich, and more. Learn more at https://www.ef.com.
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