Efficient professional with 28 years of experience and a proven knowledge of customer needs assessment, customer retention
and direct mail marketing. Aiming to leverage my abilities to successfully fill the Sales Director role at your company. Dedicated
professional with proven performance in management, leadership and communication. Detail-oriented in problem-solving and
planning. Ready to make an immediate contribution to your organization. Dedicated worker with excellent communication, time
management and computer skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently
praised as hardworking by my peers, I can be relied upon to help your company achieve its goals.
SALES DIRECTOR — LavaGel Technologies, LLC.
Las Vegas, NV, March 2022 - Present
Sales Director
Address Las Vegas, NV 89148
• Created and executed strategic sales plan, expanding customer base and extending global reach.
• Increased customer retention and renewal growth by revitalizing existing business in segment.
• Engaged customers to confirm and clarify value and adapt strategy, optimizing ROI.
• Identified knowledge gaps within team, developing fulfillment plan.
• Researched market trends to remain current with industry and competitor information.
• Applied different approaches to changing work demands and to meet sales challenges.
• Followed best practices when using CRM and other tools to manage sales cycle.
• Leveraged data and insights to support recommendations or overcome customer objections.
• Traveled for in-person meetings with customers and partners, developing key relationships.
• Managed sales team activities by evaluating needs of each territory and participating in sales calls.
• Developed and pursued pipeline of new business opportunities, expanding partnerships and presence.
• Participated in customer meetings and worked closely with team to resolve customer satisfaction issues.
• Tracked and analyzed key quantitative metrics and business trends to support company sales function.
• Held daily check-ins with team members to set objectives and monitor progress.
• Monitored customer preferences to determine focus of sales efforts.
• Provided feedback gathered through field activity to executive leadership, helping inform future of strategy.
• Determined price schedules and discount rates.
Planned and directed staffing, training and performance evaluations to develop and control sales and service
programs.
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• Oversaw regional and local sales managers and staffs.
• Prepared budgets to approve budget expenditures.
• Developed sales team through motivation, counseling and product knowledge education.
• Managed sales team to consistently achieve growth and hit sales targets.
PROFESSIONAL SUMMARY
EXPERIENCE
HONORARY DOCTORATE DEGREE OF DIVINITY IN SYSTEMATIC THEOLOGY
— Universal Progressive Bible College
San Fernando , CA, Sep 2013
• Resolved customer complaints regarding sales and service.
• Analyzed trends and results to determine annual unit and gross-profit plans.
• Monitored costs, competition and supply and demand to establish and adjust selling prices.
• Advertising Campaigns • Price Schedules
• Sales Statistics Analysis • Sales Quota Management
• Customer Complaint Resolution • Pricing Strategies
• Corporate Social Responsibility • Public Relations
• Sales Program Coordination • Salesforce Software
• Networking Events • Time Management
• Market Trend Analysis • Sales Expertise
• Sales Records Management • Critical Thinking
• Operating Procedures and Policies • Budgeting and Expenditures
• Profitability Assessments • Active Listening
• Manage Profitability • Staff Management
• Strategic Partnership • New Business Generation
• Supplier Relations • Promotions and Marketing Strategies
• Territory Expansion • Lead Qualification
• Motivational Techniques • Deal Structuring
• Sales Tracking • Google Analytics
• Systems Analysis • Territory Volume
• Social Media Platforms
EDUCATION
SKILLS
Principals only. Recruiters, please don't contact this poster.