Beulux is an LED Lighting manufacturer located in Riverview, FL. We are looking for a dedicated Quotation Specialist to join our team. You will be part of a dynamic team that is responsible for providing quotations and dedicated support and service to our customers. The right candidate should have good verbal and written communication skills and a positive and upbeat attitude.
Gaining knowledge of products is essential. Beulux will train on product portfolio and quotation generation using Quickbooks and Excel.
Responsibilities:
• Generate quotations, general customer service and technical support to customers via email or phone
• Receive and respond to incoming calls from customers regarding products, order status, etc.
• Serve as a primary point of contact to resolve inquiries, concerns, and issues promptly and professionally
• Follow through with order processing, including order entry and management of orders until they are shipped
• Maintain strong working business relationships with established and new customers
• Collaborate with internal teams to ensure seamless service delivery and customer satisfaction
• Other duties may be assigned
Requirements and Qualifications:
• Experience using Microsoft Outlook, Excel, Word, and PowerPoint
• Meaningful experience in quoting or estimating similar products, lighting industry is preferred
• Knowledge about electrical basics and construction is a plus
• A quick learner with the ability to work as--in a team and independently
• Strong communication skills with the ability to articulate complex concepts clearly and concisely
• Proficiency in handling customer inquiries and providing effective solutions
• Exceptional interpersonal skills with a customer-centric approach
• Ability to respond and follow-up to calls and emails in a timely manner
• Capability to multitask and prioritize tasks effectively
• Detail-oriented with excellent organizational and time management abilities
• Handle customer concerns and maintain a positive attitude
Principals only. Recruiters, please don't contact this job poster.