We are a small mortgage broker based in River Edge. We are seeking a full-time loan processor. No mortgage experience is required. You will work from home and/or our office in River Edge. All equipment (PC, Phone, Desk, Headset, etc) will be provided by the company. For the first 3 months of employment you may be required to visit the Brightwire Office in River Edge 2 days per week for training. This job's hours are the traditional 8:30am - 5:30pm hours. We are looking for 1 full time employee. Please review the job description and requirements below and please respond with your resume if you are interested.
Job Purpose
• Guide borrowers through all phases of obtaining a residential mortgage loan (preapproval, disclosure, processing, underwriting, and closing).
• Allow the sales team to focus on finding new clients instead of processing loan files.
Duties and responsibilities
Loan Processing
• Gathering, Organizing, and Managing Confidential Client Documents
• Reviewing, Analyzing, and Advising Clients about document deficiencies
• Uploading, Emailing, Faxing, and Scanning documents
• Data Entry – Utilizing loan software and web portals to accurately generate loan documents.
• Meeting deadlines.
Communications
• Develop professional relationships with borrowers, insurance agents, title companies, attorneys, realtors, and underwriters through verbal (telephone) communication. You will need to communicate effectively regarding the items that are needed to complete their preapproval or to close their loan.
• Draft written communications (email) with clients, insurance agents, title companies, attorneys, realtors, and underwriters.
Training and Compliance
• Complete in-house and external professional development courses.
• Learn new software, procedures, and programs.
• You may be required to attend meetings with clients, referral sources, and networking events, to maximize your knowledge level and industry experience.
Job Requirements
• Professional experience operating a Windows PC.
• Expert at prioritizing and managing numerous “urgent” tasks simultaneously.
• Strong communication skills (both written and verbal) are mandatory.
• Willingness and capability to competently answer all phone calls from existing clients, prospective clients, realtors, attorneys, title companies, CPA’s, insurance agents, etc.
• Ability to learn, take notes, and retain knowledge from company training courses.
• Ability and desire to understand “what, how, when, and why” for all processes (not just how).
• Genuine, cheerful, and friendly personality.
• Security-focused-individual – always considering how sensitive personal data is handled, stored, transmitted.
• Mental and physical fitness – the company’s brand is important and the impairment of mental or physical fitness due to the consumption of legal or illegal drugs is NOT acceptable.
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