Need help today with a computer, website, server, network or technical problem?
I am currently accepting small one-time jobs, troubleshooting calls, same-day remote work and short contracts. You do not need to be a large business or commit to ongoing support.
Small jobs are welcome — if you are not sure what the problem is, just send me a short description and I can help determine the next step.
COMMON IT HELP
- Computer setup and software troubleshooting
- Slow computers, updates, backups and account setup
- Wi-Fi, home networks, printers and connected devices
- Website, domain, DNS, business email and SSL problems
- Linux installation, configuration and troubleshooting
- Git, GitHub, Docker, scripts and task automation
- Home-office and small-business technology setup
- General technical troubleshooting when you are not sure who to call
BUSINESS AND ADVANCED SUPPORT
- AWS and Google Cloud infrastructure
- Kubernetes, Terraform and CI/CD pipelines
- Server outages and difficult production problems
- Performance and reliability troubleshooting
- Access control, security hardening and technical audits
- Short-term DevOps, platform engineering and SRE assistance
- Rust, Python, Go, Bash and TypeScript development
- Technical project coordination, planning and implementation
- Infrastructure cleanup, migrations and automation
WHY WORK WITH ME?
I am a bilingual English/French platform engineer and IT consultant based in Richmond, with more than 18 years of professional technology experience.
My background includes work with organizations such as Samsung, National Bank of Canada, Desjardins, Gameloft and security technology companies. I have also led successful SOC 2 compliance efforts and resolved difficult infrastructure problems that other teams had been unable to fix.
I am comfortable helping both individuals and businesses.
A simple Wi-Fi, computer or website problem does not need to become an expensive consulting project. You receive the same careful and professional service whether the task takes 30 minutes or requires advanced engineering.
PRICING
- Small, clearly defined remote tasks: fixed prices starting at $40
- General computer and technical support: from $70/hour
- Advanced cloud, security, development or production work: quoted according to complexity, urgency and expertise required
I will explain the expected price before beginning the work. Fixed pricing is available when the task can be clearly defined.
Remote support is available, often the same day.
In-person service in Richmond and nearby areas can also be arranged.
CONTACT
Send me a short message describing what you need help with.
If possible, include:
1. What is not working or what you want completed
2. The computer, website, server or system involved
3. Whether you prefer remote or in-person help
4. Whether the issue is urgent
You do not need to diagnose the problem yourself.
I will reply with an initial assessment, any questions I need answered, and the expected price before we proceed.