LOUIS DEGOLIER
Computer Technician | IT Support | PC Hardware & Windows 11
Bellingham, WA. 98226
PROFESSIONAL SUMMARY
Computer Technician and IT Support professional with hands-on experience troubleshooting, refurbishing, upgrading, and maintaining Windows PCs. Skilled in hardware diagnostics, SSD/HDD cloning and secure drive wiping, RAM and storage upgrades, Windows troubleshooting, malware cleanup, printer support, basic networking, and data entry. Electronics education and extensive experience working carefully with computer hardware and technical equipment.
TECHNICAL SKILLS
Operating Systems: Windows 11 Pro; Windows installation, repair, maintenance, and troubleshooting
Hardware: PC diagnostics; RAM, SSD, and graphics card upgrades; component troubleshooting
Storage & Data: SSD/HDD cloning; secure drive wiping; ShredOS; file backup; OneDrive
Diagnostics & Security: PC-Doctor Toolbox; HWiNFO64; Intel Processor Diagnostic Tool; Malwarebytes
Networking & Printers: Ethernet and Wi-Fi troubleshooting; HP printer setup and troubleshooting
Other: Data entry; computer refurbishing; electronics; basic PowerShell; AI-assisted troubleshooting
PROFESSIONAL EXPERIENCE
Office Assistant / Data Entry — Habitat for Humanity Store, Bellingham, WA
April 2025 – Present
Perform office support and accurate data-entry tasks in a nonprofit retail environment.
Maintain organized information and support day-to-day administrative workflow.
Apply computer skills, attention to detail, and dependable follow-through to assigned tasks.
Computer Technician — Computers for People in Need, Bellingham, WA
August 2023 – February 2025
Refurbished and prepared donated computers and electronic equipment for reuse.
Performed hands-on computer hardware work, including inspection, troubleshooting, storage-related tasks, and system preparation.
Supported responsible recycling and reuse of computers and electronics.
Computer Technician — Einstein Computing, Bellingham, WA
May 2023 – August 2023
Performed computer technician work involving PC hardware and troubleshooting.
Used practical electronics and computer-repair knowledge to support computer service tasks.
ADDITIONAL EXPERIENCE
Live Sound / Technical Volunteer — Salt on the Street, Cornwall Church, Bellingham, WA | October 2000 – September 2017
Set up, operated, and maintained analog live-sound equipment for music sessions and ministry events.
Worked with musicians and technical teams to support reliable audio during live events.
EDUCATION
Associate in Science, Electronics — Computer and Robotics Technologies
Bellingham Technical College | September 1982 – November 1985 | GPA: 3.0
Associate in Biblical Studies
RCM.org Online | September 1988 – August 1992 | GPA: 3.5
Certificate in Bible Study
BibleTraining.org Online | September 1996 | 100%
ELECTED STRENGTHS: Computer troubleshooting • Hardware upgrades • Computer refurbishing • Secure data handling • Technical problem solving • Data entry • Equipment setup • Team support
18 hours a week