Reliable, self-directed remote professional with 13+ years working from a dedicated home office, seeking flexible contract or part-time work: inbound/outbound phone support, live chat, email support, appointment setting, or content moderation.
QUALIFICATIONS:
Zendesk Certified (Omnichannel and Support Agent)
Google Business Profile, Analytics, and Digital Marketing certified
HubSpot Inbound Marketing and Sales certified
Microsoft Certified Professional
Calm, patient phone communication style, built through years of public-facing service work
Comfortable with CRM and support platforms (Zendesk, HubSpot, and similar)
Strong digital research and writing skills, AI-assisted workflow for speed and accuracy
SETUP:
Quiet, dedicated home office, high-speed secure internet
Flexible across US business hours, mornings, afternoons, and evenings
Open to W2 or 1099, short-term or ongoing
Open to $16-20/hr depending on role and hours, negotiable