Position Type: Full-Time
Reports To: Business Owner / Operations Manager
Position Summary:
We are seeking a dependable, organized, and professional Office Manager to oversee the daily administrative operations of a small electrical contracting business. This individual will serve as the primary point of contact for customers, manage bill pay and records, coordinate job schedules, and provide administrative support to ensure the office runs smoothly and efficiently. The ideal candidate is detail-oriented, communicates well, maintains a professional attitude, and can work independently while managing multiple responsibilities in a fast-paced environment.
Key ResponsibilitiesAdministrative & Office Management:
Oversee daily office operations and maintain an organized, efficient work environment.
Answer incoming phone calls, respond to emails, and direct inquiries appropriately.
Provide professional and friendly customer service to customers, vendors, employees, and business partners.
Maintain accurate digital and physical records, files, contracts, and documentation.
Maintain employee records, licenses, certifications, and other business documents as needed.
Assist with compliance documentation, insurance paperwork, and renewal reminders.
Scheduling & Coordination:
Schedule electrical service calls, jobs, estimates, and customer appointments.
Coordinate schedules between electricians, customers, and management.
Assist with tracking job progress, deadlines, and outstanding work orders.
Help ensure customers receive timely updates and follow-up communication.
Bookkeeping & Financial Administration:
Use QuickBooks to manage invoices, expenses, payments, and financial records.
Prepare and send customer invoices and follow up on outstanding balances.
Process vendor bills, manage accounts payable, and coordinate timely bill payments.
Assist with accounts receivable, bank reconciliations, and monthly financial reporting.
Assist with payroll preparation and employee time tracking as needed.
Qualifications & Skills:
Previous office management, administrative, or bookkeeping experience required.
Experience with QuickBooks required or strongly preferred.
Strong organizational skills and attention to detail.
Professional phone etiquette, written communication, and customer service skills.
Dependable, trustworthy, punctual, and capable of handling confidential information.
Ability to learn electrical contracting software, industry terminology, and company procedures.
The ideal candidate is a self-starter who takes ownership of their responsibilities, anticipates what needs to be done, and keeps the business organized behind the scenes. They should be comfortable balancing bookkeeping, scheduling, customer communication, and everyday office tasks while maintaining a professional and positive attitude.
Principals only. Recruiters, please don't contact this job poster.