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Remote Customer Service / Benefits Representative
McQuade Organization
compensation:
60-75k
employment type:
full-time
experience level:
no experience required
job title:
Benefits Representative
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**Location:** Humboldt, CA (Remote)
We are looking for friendly, dependable individuals to join our remote client services team.
Our representatives work directly with individuals and families, helping them understand available insurance benefits, answering questions, reviewing coverage information, and assisting with paperwork.
This position is ideal for someone who enjoys working with people, communicating clearly, and helping clients navigate important decisions.
**Daily Responsibilities**
- Meet with clients through scheduled virtual appointments
- Answer questions about insurance benefits and coverage
- Review documents and explain available options
- Assist clients with applications and related paperwork
- Maintain communication and follow up with clients
**Qualifications**
- Friendly, professional communication skills
- Basic computer skills
- Comfortable speaking with clients over Zoom or phone
- Dependable and organized
- Previous customer service experience is helpful but not required
**What We Provide**
- Work-from-home opportunity
- Flexible scheduling
- Initial training and ongoing mentorship
- Client leads and appointment support
- Opportunities for advancement
**To Apply**
- Principals only. Recruiters, please don't contact this job poster.