• Guest Greeting & Seating: Welcome patrons promptly, present menus, and explain daily specials or chef recommendations.
• Order Taking: Record food and beverage selections accurately via a Point-of-Sale (POS) system, noting special requests or food allergies.
• Service Delivery: Coordinate with kitchen and bar staff to run food and drinks in the proper sequence.
• Table Maintenance: Monitor tables throughout the meal to clear finished courses, refill water and drinks, and reset spaces.
• Payment Processing: Prepare, deliver, and process accurate guest checks (cash and credit card transactions).
• Issue Resolution: Handle guest feedback gracefully and address concerns or special requests in real time