About Ray Johnson Insurance
Ray Johnson Insurance is a trusted leader in delivering tailored insurance solutions. By combining innovative technology with human expertise, we empower individuals and businesses to protect and grow what matters most. Our entrepreneurial spirit drives us to prioritize client satisfaction, foster innovation, and cultivate a winning team environment.
Job Summary
We are seeking a motivated and detail-oriented Administrative Assistant/Receptionist to join our team in Phoenix, AZ. As the first point of contact for clients and visitors, you will play a pivotal role in creating a welcoming and professional atmosphere. Your contributions will be vital in ensuring the smooth day-to-day operations of our office and enhancing the overall client experience.
Key Responsibilities:
Professionally manage incoming calls and direct them to the appropriate team members.
Distribute emails to the corresponding Client Advisor or Account Manager.
Process and scan incoming mail, ensuring timely delivery to the intended recipient.
Manage outgoing mail.
Order and manage general office supplies to ensure efficient operations.
Input renewals for all appointed carriers’ policies into EPIC for the Personal Lines Department.
Assist insured clients by confirming payment statuses and processing payments upon request.
Qualifications:
Proven experience in a receptionist, administrative assistant, or clerical role within a corporate environment.
Exceptional verbal and written communication skills for client interactions and professional correspondence.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and the ability to quickly learn additional software tools.
Strong organizational and multitasking skills with a keen attention to detail.
Problem-solving abilities to handle last-minute changes effectively.
Familiarity with EPIC software is preferred but not required.
Property & Casualty Insurance license will be required in 90 days.
Office hours Monday to Friday (no weekends).
Principals only. Recruiters, please don't contact this job poster.