- Welcome guests warmly and professionally.
- Complete guest check-ins and checkouts.
- Verify identification and provide room keys and room numbers.
- Maintain accurate guest account and payment information.
- Answer incoming phone calls and respond to questions.
- Assist with in-person and online reservations.
- Provide information about rooms, rates, amenities, and availability.
- Help guests with rewards programs and special requests.
- High school diploma, GED, or equivalent.
- Working knowledge of Microsoft Office.
- Experience with reservation-management systems preferred.
- Excellent customer-service and interpersonal skills.
- Strong time-management and organizational abilities.
Principals only. Recruiters, please don't contact this job poster.