Benjamin W. Sambul
1404 East 15th Street, #2
Brooklyn, NY 11230
A self-starter with experience providing administrative support to executives and associates. Self-motivated with demonstrated strengths in handling simultaneous positions and assignments under demanding situations, making thorough decisions and meeting targeted deadlines. Proven interpersonal, communication, and organizational skills. A detail-oriented individual able to adapt rapidly to new settings and eager to take on a new challenge. Seeking a position within a company that will utilize my skills and experience and that offers room for professional growth and career development.
SUMMARY OF QUALIFICATIONS
Client Service Expertise
Expert at creating comfortable and spirited atmospheres, focusing on providing high quality service
Engaged with clients, providing exceptional service and ensuring satisfaction to allow for repeat business
Adept at observing and evaluating client behaviors, responding proactively to questions and concerns
Skilled in developing problem solving techniques to help resolve discrepancies and provide effective solutions
Competent at assessing and responding immediately to issues to maintain smooth, efficient working atmospheres
Capable of providing extensive customer support, assisting with all inquiries and requests in a timely manner
Experienced in handling customer orders and requests in fast-paced environments
Possess comprehensive experience for working efficiently in a high-activity environment
Administrative Proficiency
Able to handle the day-to-day office operations and activities for various Executives and Associates
Proficient at answering and screening a heavy volume of phone calls, transferring calls to appropriate associates
Capable of greeting clients and visitors on a daily basis, providing assistance with all questions and concerns
Competent in composing and distributing internal and external correspondence, letters and memos
Skilled at handling and completing various ad hoc projects for upper-level management
Experienced in organizing and maintaining office records, updating information to ensure accuracy
Accomplished in providing general office support, including filing, faxing, copying and e-mailing various documents
PROFESSIONAL EXPERIENCE
HOUSING WORKS BOOKSTORE, New York, NY
Customer Service Representative 2009-2013
BARNES & NOBLE BOOKSTORE (Brooklyn College), Brooklyn, NY
Customer Service Representative 2000-2008
WIMPFHEIMER & WIMPFHEIMER ATTORNEY AT LAW, New York, NY
Office Clerk 1997-2000
EDUCATION
CUNY BROOKLYN COLLEGE, Brooklyn, NY 1991
Bachelor of Arts Degree in TV & Radio