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Service Manager (Port Townsend)
SEA Marine
419 Jackson St
compensation:
55-75k
employment type:
full-time
experience level:
mid level
job title:
Service Manager
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SEA Marine, a long-standing reputable boat and marine services yard in Port Townsend, WA is seeking a well-versed, experienced boat yard Service Manager with an understanding of sound Marine Mechanical & Electrical practices and a willingness to learn and implement green programs and technology.
This is a dynamic and changing workplace—a flexible and congenial environment that respects the value of family. SEA has long-term employees and low turnover. Candidate must work well with managers, staff, contractors, vendors, suppliers and customers. This position is hands on, customer facing and collaborative. This position is to address growth. Five-day work week – Mon.-Fri. with holidays and vacation time.
Employee Responsibilities
1. Directs technicians, supports and troubleshoots boat service repair including Diesel/gas repair and vessel maintenance, Systems maintenance/Installation, and DC/AC electrical work
2. Assigns work to technician by skill set to task with awareness of process of repair
3. Orders parts and manages parts inventory
4. Interacts daily with General Manager and customers to communicate about boat work projects
5. Works with managers and technicians to develop systems and tools to improve workflow, job productivity, job performance and customer service
6. Assists Financial Manager, Office Manager, General Manager with job details, communication, timecards, and invoicing details
7. Interacts with full staff, suppliers, sub-contractors, vessel owners and crew
8. Reports to General Manager, oversees and manages marine technicians
Specific Duties - Vessel Repair
1. Completes initial review upon boat’s arrival
2. Confers with owner or crew of vessel to obtain maintenance history and details concerning condition of craft; maintains communication with clients throughout job
3. QC/QA during job activities, including sea trials
4. Observes & listens to vessel in operation to detect unsafe or malfunctioning equipment and leaks or other flaws in hull superstructure--upon arrival, on sea trials, and at end of project
5. Performs tests on vessel and equipment individually and/or with technicians
6. Assists General Manager with estimates and cost of repairs
7. Directs daily activities of workers engaged in repairing, painting, and otherwise restoring vessels to seaworthy condition
8. May perform repairs on vessels as lead, assisted by other workers
9. Prior to vessel departure, verifies project completion and conducts quality assurance review
Skills Required
1. Knowledge of maintenance needs and marine safety requirements of both power and sailing vessels. Includes Beta, Volvo Diesel Engines.
2. ABYC Certified
3. Computer, written and oral skills
4. Experience with accounting and inventory management programs
5. Superior customer service attitude
6. Familiarity with labor and materials requirements
7. Applicant must be cool under pressure and be able to think on their feet in a dynamic and changing workplace
Resume & References requested
Health insurance and matching IRA program
Competitive compensation package and DOE
Annual pay range between $55,000 and $75,000, depending on level of experience, plus bonuses
- Principals only. Recruiters, please don't contact this job poster.