RN Support Manager - Wound Ostomy Continence Nurse (WOCN) | Hybrid

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What We Provide

• Referral bonus opportunities     
• Generous paid time off (PTO), starting at 30 days of paid time off and 9 company holidays   
• Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life Disability    
• Employer-matched retirement saving funds   
• Personal and financial wellness programs    
• Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care     
• Generous tuition reimbursement for qualifying degrees   
• Opportunities for professional growth and career advancement    
• Internal mobility, generous tuition reimbursement, CEU credits, and advancement opportunities    

What You Will Do

• Supports the integration of evidence-based care practices into protocols/policies, consultation strategies, staff development plans, continuous quality improvement initiatives, and research.
• Focuses on improving the patient’s experience of care (including quality and satisfaction) and reducing the need for hospitalizations and urgent care visits.
• Ensures patient/family centered needs are addressed. Establishes and communicates protocols and standards of care for a cultural and demographic diverse patient/family population; provides intervention guidelines based on these population health needs.
• Evaluates clinical outcomes data and analyzes practice patterns to promote organizational responses that meet the needs of the patients with specific complex and chronic illnesses.
• Develops policies, standards and protocols for the application of evidence-based practice and evaluates their impact on care management outcomes.
• Identifies and develops new programs designed to improve care outcomes for complex patients. Collaborates with program leadership in implementation and evaluation of such programs.
• Collaborates with program leadership to identify, develop, implement and evaluate practice improvement plans.
• Evaluates staff practice patterns on an individual and team level to identify gaps and improve communication skills and clinical practice.
• Educates, mentors, coaches and develops clinical staff and integrates complex illness management expertise into practice to improve quality of care, reduce transition problems from hospital to home, and reduce hospitalization rates.
• Performs telephonic and in-person clinical consultations as needed.
  Provides clinical care in accordance with VNS Health policies, practices, procedures and Standards of Professional Practice.
• Partners with the Research department to provide clinical expertise for the development, design and implementation of research proposals.
• Plans, develops, and implements care management programs with key external customers.
• Develops and implements formalized disease and symptom management education programs for clinical staff based on evidence based guidelines and reimbursement regulations.
• Participates in special projects and performs other duties as assigned.

Licenses and Certifications:

• License and current registration to practice as a Registered Professional Nurse in the State of New York required
• Valid driver's license or NYS Non-Driver photo ID card, may be required as determined by operational needs.
• For Oncology or Wound, Ostomy, and Continence care roles Only:
• Certification Certified Wound, Ostomy, Continence Nurse required

Education:

• Bachelor's Degree in Nursing required
• Master's Degree in Nursing preferred

Work Experience:

• Minimum of three years clinical experience required
• Experience developing and delivering disease specific educational programs preferred
• Effective oral/written communication and interpersonal skills required
• Proficient with personal computers, including Microsoft Office Word, Excel preferred
  
  

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