Data Center Technician Roles and Responsibilities Install, configure, maintain, and troubleshoot servers, network equipment, and IT infrastructure.Perform rack and stack, hardware installation, replacement, and decommissioning activities.Perform IMAC (Install, Move, Add, Change) services for IT equipment.Troubleshoot hardware, software, and network connectivity issues.Support network cabling, patching, and cable management.Perform server hardware diagnostics and component replacement.Maintain IT asset inventory and equipment documentation.Coordinate with vendors and remote infrastructure support teams.Support data center maintenance and operational activities.Respond to incidents and service requests within agreed SLAs.Document technical issues, troubleshooting steps, and resolutions.Follow data center security, safety, and operational procedures. Required Skills Knowledge of server hardware and data center operations.Experience with rack and stack, cabling, and hardware troubleshooting.Good understanding of TCP/IP, DHCP, DNS, LAN, and networking fundamentals.Familiarity with Windows and Linux operating systems.Good communication and problem-solving skills.Ability to work independently and coordinate with remote teams.Willingness to provide onsite and after-hours support when required. Preferred Qualifications Previous experience in data center or IT infrastructure support.IT certifications such as CompTIA A+, Network+, or CCNA are an advantage.
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