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Operations Supervisor (Miami)
MAGIC HANDS CAR WASH
3501 S Dixie Hwy
compensation:
$25 an hour
employment type:
full-time
experience level:
mid level
job title:
Operations Supervisor
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We are looking for a motivated and results-driven Operations Supervisor with a strong focus on Sales to lead daily operations while actively driving business growth. This role is ideal for someone who can balance operational responsibilities with a strong sales mindset and enjoys working directly with customers, developing relationships, and identifying new revenue opportunities.
The Operations Supervisor will oversee day-to-day activities, ensure efficient and high-quality operations, support and motivate the team.
Key Responsibilities:
* Oversee and coordinate daily operations to ensure efficiency, productivity, and excellent service.
* Lead, support, and motivate team members to achieve operational and sales goals.
* Develop and maintain strong relationships with existing and prospective customers.
* Monitor sales performance and work toward achieving monthly and annual targets.
* Ensure customers receive a high level of service throughout the sales and operational process.
* Address customer concerns and resolve operational or service issues promptly.
* Track key operational and sales performance indicators and provide regular updates to management.
* Help develop and implement processes that improve efficiency, customer satisfaction, and profitability.
* Collaborate with management to develop strategies for business growth and improved performance.
* Be available to work weekends as part of the regular work schedule, based on business and operational needs.
Requirements & Qualifications:
* Proven experience in operations, sales, supervision, or a related leadership role.
* Strong sales, communication, and customer relationship skills.
* Bilingual in English and Spanish, both spoken and written.
* Excellent leadership, organization, and problem-solving abilities.
* Ability to lead a team.
* Results-oriented mindset with a strong focus on achieving goals and increasing revenue.
* Ability to multitask and effectively manage both operational and sales responsibilities.
* Availability and willingness to work weekends.
* Professional, proactive, dependable, and customer-focused approach.
The Ideal Candidate:
A strong candidate will be a hands-on bilingual leader who understands that successful operations and successful sales go hand in hand. This person should be comfortable managing daily operations, leading a team, working directly with customers, and actively contributing to sales and business development.
The ideal candidate is flexible, motivated, sales-driven, and willing to work weekends to ensure both operational excellence and customer satisfaction.
- Principals only. Recruiters, please don't contact this job poster.