FL Cafe Restaurant located in South Beach, Miami Beach, is looking for an experienced Shift Leader, skilled in both service and barista duties, to join our dynamic team in a restaurant open for breakfast, lunch, and dinner.
🎯 Main Responsibilities:
Handle opening and/or closing shifts.
Lead, guide, and support the team during service.
Deliver fast, professional, and friendly customer service.
Prepare coffee, beverages, and barista-style drinks according to our standards.
Take customer orders and ensure excellent follow-up at the table.
Prioritize tasks during rush hours and maintain strong team communication.
Ensure compliance with hygiene, safety, and quality procedures.
Assist in training new team members.
🧩 Required Profile:
Proven experience as a server and/or barista, 5 years minimum experience.
Strong leadership skills and ability to make quick decisions.
Excellent customer service and positive attitude.
Reliable, punctual, and well-organized.
Ability to work in a fast-paced environment.
English required — French or Spanish is a plus.
📚 Qualifications:
Solid experience in hospitality or food service.
Previous shift leader or supervisory experience is highly appreciated.
Hospitality-related certifications are a plus.