Data Entry Processing Lead

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Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Job Title 

Data Entry Processing Lead / Transaction Processing IV

Location: 

Rancho Cordova, CA, Onsite

Pay Rate: 

$22.80

Employment Type: 

Full-Time 

Shift Information: 

Schedule may consist of up to five days per week, including Saturdays. Shift hours may vary between 7:30 a.m. and 4:30 p.m. Flexibility in scheduling is required based on operational needs. Overtime may be required.

Job Summary: 

The Data Entry Processing Lead Assists Data Entry personnel with daily processing questions and supports the department supervisor in all aspects of Data Entry operations, including staff support, scheduling, onboarding, and ongoing training. This position helps ensure the timely and accurate processing of financial transactions while maintaining quality and productivity standards.

Key Responsibilities: 

• Accurately enter and process financial information using a PC workstation.
• Ensure all payments are processed accurately and within contractual service-level requirements.
• Assist with staff scheduling, workflow planning, and daily production activities.
• Monitor performance within the Data Completion area and assist in documenting performance concerns.
• Review processing errors and provide feedback and coaching to Data Entry staff.
• Conduct research on unprocessed payments (suspense items) using systems such as Kidstar and CSE.
• Communicate with employers, counties, and DCSS resources regarding payment-related issues.
• Prepare and provide accurate reports on unprocessed payments to management.
• Perform quality control reviews and assist with Data Entry Quality Ratings.
• Maintain professional standards of conduct, including attendance, appearance, and workplace behavior.
• Perform other duties as assigned.

Required Qualifications: 

• High School Diploma or GED required.
• Background and Drug Screening is required.

Experience

• Minimum of six (6) months of experience in data entry or a lead role required.

Skills and Knowledge

• Strong data entry skills involving both alphabetic and numeric information.
• Experience using a 10-key calculator with a high level of accuracy.
• Proficiency with Windows-based desktop applications.
• Strong attention to detail and commitment to accuracy.
• Ability to work effectively in a fast-paced production environment.

Physical Requirements

• Ability to remain seated for extended periods.
• Frequent handling of paperwork and documents.
• Continuous keyboard use requiring repetitive hand and finger movements.

Preferred Qualifications: 

• Previous lead or supervisory experience preferred.

What We Offer: 

• Competitive hourly pay 
• Benefits from day one (medical, dental, vision) for eligible roles 
• Paid time off and holidays 
• Paid training 
• Career growth and advancement opportunities 
• Supportive and inclusive work environment 

Apply now and make an impact from day one 

Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $22.80 per hour which may be below your state's minimum wage.  Please take this into consideration when applying. 

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded:  click here to access or download the form.  Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy.

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