New York, NY | show contact info
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PROFESSIONAL SUMMARY
Results-driven administrative professional with experience supporting leadership, managing daily operations,
coordinating staff, and improving administrative processes across hospitality, retail, and service environments.
Skilled in research, budgeting, policy interpretation, workflow optimization, and cross-functional collaboration.
Proven ability to manage special projects, analyze operational needs, maintain compliance with internal
procedures, and provide high-level support to departmental leadership in fast-paced environments.
CORE QUALIFICATIONS
• Administrative and operational support for leadership
• Budget tracking, expense monitoring, and invoice reconciliation
• Policy and procedure interpretation and implementation
• Research, data analysis, and report preparation
• Project coordination and process improvement
• Staff scheduling, supervision, onboarding, and training
• Cross-functional collaboration and stakeholder communication
• Compliance monitoring and risk identification
• Calendar management, event coordination, and travel arrangements
• Microsoft Excel (Pivot Tables, VLOOKUP, Data Analysis), QuickBooks, Google Workspace, MS Word, Adobe
Acrobat Pro, Adobe Sign
PROFESSIONAL EXPERIENCE
Administrative Assistant – Chavelas, New York, NY | Nov 2025 – Present
• Provide administrative and operational support to leadership by coordinating staff schedules, onboarding new
employees, and tracking payroll hours.
• Monitor inventory, order supplies, and manage vendor relationships to ensure efficient departmental
operations.
• Track invoices, reconcile receipts, and assist with budget and expense monitoring for daily operations and
special events.
• Coordinate private events and catering inquiries, developing organized plans and ensuring successful
implementation.
• Maintain organized filing systems, manage correspondence, and improve workflow processes to increase
operational efficiency.
Administrative Assistant – Ross Metals, New York, NY | Sep 2024 – Oct 2025
• Supported leadership with administrative management of daily operations, calendar coordination, travel
arrangements, and communication with vendors and clients.
• Conducted financial and operational tracking using QuickBooks, including expense reports, bookkeeping,
transaction reconciliation, and budget monitoring.
• Assisted in reviewing and improving office procedures, identifying inefficiencies and recommending more
effective workflows.
• Coordinated multiple projects simultaneously while maintaining accuracy and meeting deadlines in a
fast-paced environment.
• Prepared reports, organized records, and collaborated with cross-functional teams to support company
objectives.
Assistant Manager – Massage Envy, New York, NY | Jan 2024 – Aug 2024
• Directed front desk and daily operations while supervising staff, managing schedules, and ensuring
compliance with company procedures.
• Recruited, trained, and coached employees, evaluating performance and supporting continuous
improvement.
• Monitored payroll, inventory, and sales performance, contributing to improved efficiency and budget control.
• Worked closely with management to identify operational issues and implement practical solutions to improve
customer service and team performance.
Office Assistant – Michael Kors, Berlin, Germany | Dec 2022 – Oct 2023
• Supported office leadership through administrative coordination, document preparation, digital filing, and
showroom logistics.
• Processed invoices, maintained financial records, and monitored expenses to support departmental
budgeting activities.
• Coordinated calendars, travel, and internal communications while ensuring smooth day-to-day operations.
• Assisted with implementing organized systems and procedures to improve efficiency and maintain accurate
records.
EDUCATION
Fine Arts Degree – Complutense University, Madrid, Spain
High School Degree – I.E.S Pedro Salinas, Madrid, Spain
LANGUAGES
English and Spanish – Fluent | German and French – Basic
Principals only. Recruiters, please don't contact this poster.