Professional Summary
Logistics professional with 15+ years of experience across transportation coordination, shipping and receiving, order fulfillment, and inventory control. Skilled in scheduling carrier pickups, tracking deliveries, resolving shipment discrepancies, and maintaining accurate ERP records. Experienced in coordinating with carriers, vendors, customers, and warehouse teams to support timely, accurate order fulfillment.
Core Competencies
· Logistics and Transportation Coordination
· Carrier Scheduling and Shipment Tracking
· Shipping and Receiving Coordination
· Order Management and Fulfillment
· ERP/WMS Transaction Management
· Vendor and Supplier Coordination
· Freight and Delivery Issue Resolution
· Price Negotiation & Cost Controls
· Shipment Documentation and Recordkeeping
· Customer Service and Communication
· Cross-Functional Team Collaboration
· Quality Assurance and Troubleshooting
· Continuous Process Improvement
· Team Leadership and Employee Training
· Workplace Safety and OSHA Compliance
Systems & Technology
ERP/WMS: SAP, Oracle, NetSuite, Navision, Blue Yonder, Epic, KCI Express
Shipping Platforms: UPS WorldShip, FedEx Ship Manager
Warehouse Technology: RF Scanners, Barcode Scanners
Microsoft Office: Excel, Word, Outlook, PowerPoint, Access
Certifications
· Hazardous Materials (HazMat) Shipping Certification
· Powered Industrial Truck (PIT) Certified Sit-Down, Stand-Up, Reach, Clamp, Turret, Electric Pallet Jack Rider, and Cherry Picker
Professional Experience
Logistics Warehouse Team Lead 12/2025 - Present
Pella @ Avanti Window & Doors, LLC – Fort Worth, TX
· Direct daily receiving, storage, picking, packing, and shipping activities while upholding accuracy, safety, and productivity standards.
· Coordinate shipment priorities with transportation teams and vendors, resolve scheduling and order issues, and communicate updates to support timely deliveries.
· Audit inventory through cycle counts, transaction reviews, and discrepancy investigations to strengthen stock accuracy.
· Supervise four warehouse associates by assigning priorities, balancing workloads, monitoring performance, and supporting shipping goals.
· Enforce OSHA requirements through equipment training, safety inspections, hazard correction, and employee coaching.
· Improved on-time delivery from 85% to 95% by addressing carrier delays and scheduling conflicts.
Logistics Warehouse Associate 10/2023 to 12/2025
FloorFound – Grand Prairie, TX
· Managed shipping, receiving, product inspections, inventory control, redistribution, and recycling activities within a fast-paced warehouse.
· Prioritized daily assignments, assisted process improvements, and served as acting supervisor when management coverage was required.
· Investigated shortages, overages, damaged products, and transaction discrepancies through inventory audits and warehouse documentation.
· Improved operational workflows by working with management and transportation teams to address shipping, receiving, and cost concerns.
· Trained employees at two U.S. warehouse locations on inventory procedures, quality standards, workplace safety, and OSHA compliance.
Fulfillment Coordinator 12/2019 to 10/2023
The Beneficient Company Group – Dallas, TX
· Processed customer orders, change requests, and credit orders within ERP systems to ensure accurate and timely fulfillment.
· Arranged domestic shipments through UPS, FedEx, USPS, and transportation providers while tracking deliveries and correcting delays.
· Recorded order details, shipping documents, inventory transactions, and customer information within company systems.
· Resolved order discrepancies with production, operations, distribution centers, and customer service teams.
· Delivered timely order updates and issue resolutions to customers and internal stakeholders while consistently meeting shipping deadlines.
Logistics Coordinator 10/2016 to 11/2019
DuraServ – Farmers Branch, TX
· Scheduled inbound and outbound shipments, carrier pickups, delivery appointments, and transportation requirements for customer orders.
· Tracked shipment progress and addressed carrier delays, scheduling conflicts, transportation problems, and order discrepancies.
· Administered inventory records and ERP transactions while verifying order details, quantities, shipping documents, and delivery requirements.
· Partnered with warehouse personnel, vendors, carriers, and customer service teams to strengthen fulfillment accuracy and shipping efficiency.
· Improved on-time delivery performance by approximately 10% through proactive shipment tracking, carrier follow-up, and rapid resolution of scheduling conflicts.
Additional Professional Experience
Asset Management Lead/Inventory Coordinator II – Three DPS/Parkland Hospital, Dallas, TX – 10/2014 to 10/2016
Inventory Control Specialist/Clamp Driver – Express Services/ Neovia Logistics, Coppell, TX – 09/2011 to 09/2014
Logistics Shipping Clerk II/Quality Control – Storm Aviation/Aviall, Dallas, TX – 05/2009 to 08/2011
Professional Recognition
Employee of the Month – Parkland Hospital – 03/2016
Education
MacArthur High School – High School Diploma, Irving, TX
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