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IT Support Specialist – Microsoft 365 & Office Networks – Kauaʻi (Kalaheo)
DaKine Builders
3580 Koloa Rd
compensation:
Compensation: $65,000–$85,000 per year, depending on experience and qualifications, plus paid time off, paid holidays, and medical, dental, and vision insurance.
employment type:
full-time
experience level:
mid level
job title:
IT Systems Administrator
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Responsibilities
* Set up, maintain, and troubleshoot office computers, laptops, monitors, and mobile devices.
* Configure and support Microsoft 365, including Outlook, Teams, SharePoint, OneDrive, and shared calendars.
* Manage employee accounts, software licenses, email access, shared mailboxes, and file permissions.
* Set up and troubleshoot office Wi-Fi, routers, switches, internet connections, and network printers/scanners.
* Organize shared files and establish reliable access for office staff, project managers, and field personnel.
* Maintain practical security measures, including multifactor authentication, software updates, backups, and recovery procedures.
* Help employees use technology effectively through patient, straightforward training.
* Coordinate with internet providers, software vendors, and outside technical support when needed.
* Document system settings and procedures so the business has clear records and consistent support.
Required Skills and Qualifications
* Demonstrated experience providing IT support for a small or midsize business.
* Proficiency administering Microsoft 365—not just using Word, Excel, and Outlook.
* Strong working knowledge of Windows computers, wireless networks, and network printers.
* Experience with SharePoint and OneDrive setup, synchronization, sharing, and permissions.
* Ability to diagnose problems, recommend practical solutions, and follow through to completion.
* Strong communication, organization, and customer service skills.
* Ability to handle confidential business information responsibly.
* Set up and maintain job site networks and security cameras
Helpful Additional Experience
* Microsoft 365 accounts and domains managed through GoDaddy.
* QuickBooks Online connectivity, user access, and related technical support.
* Quo business phone systems or similar VoIP platforms.
* Ubiquiti networking equipment.
* Website maintenance and domain/DNS management.
* Microsoft 365 automation, AI tools, and workflow improvements.
* Supporting a construction company or a business with both office and field employees.
Practical experience and the ability to solve problems matter more to us than a specific degree. Relevant certifications are welcome.
Compensation: Based on experience and agreed scope. Schedule and employment arrangement to be discussed.
To Apply
Reply to this ad with a short summary of your experience. From there we will arrange a phone call and coordinate an interview to discuss further.
This is a salary position with benefits, paid holidays and paid time off.
- Principals only. Recruiters, please don't contact this job poster.