We are hiring L1 IT Support Engineers to provide onsite support in a corporate office environment.
Responsibilities:
Provide desktop, laptop, printer, and mobile device support
Install, configure, and troubleshoot Windows, macOS, and Linux devices
Support basic network connectivity (Wi-Fi, LAN, switches, routers, access points)
Set up and deploy user devices, AV equipment, and workplace monitors
Manage IT assets, imaging, inventory, and hardware replacements
Support office moves, hardware refreshes, and local IT projects
Work closely with Level 2 teams to resolve technical issues
Requirements:
Experience in desktop or onsite IT support
Good troubleshooting and customer service skills
English is required
Japanese is preferred but not mandatory
If you're interested, please send us your CV, current location, and availability.
Principals only. Recruiters, please don't contact this job poster.