We are looking for a warm motivated individual to join our team. This is a full time/part time opportunity where you'll be the face of our practice, greeting patients, supporting daily operations and helping people find the eyewear they love.
We are a modern, boutique optometry practice known for exceptional patient care, advanced dry eye & aesthetics technology, and a curated collection of luxury eyewear. Our team is small, supportive, and fast-paced and we take pride in providing a five-star experience for every patient who walks through our doors.
Position Overview:
This role is a blend of front-office coordination, customer service, and optical sales. You are the first impression of our practice and play a key role in ensuring smooth daily flow, happy patients, and strong sales performance.
We will train the right candidate — experience in optical or medical office settings is a bonus, not a requirement.
Responsibilities Front Desk:
Warmly greet patients and create a welcoming environment
Answer phones, book appointments, confirm upcoming visits and manage patient flow
Check patients in/out, verify insurance eligibility, collect copays/balances
Maintain accurate patient records and follow HIPAA guidelines
Assist with filing, scanning, office organization, and inventory tasks
Collaborate with team to deliver an exceptional patient experience.
Communicate professionally with patients, doctors, and team
Optical Sales responsibilities:
Guide patients in selecting frames based on doctor recommendations, style, fit and lifestyle
Assist with frame adjustments, minor repairs, and presentation of eyewear
Learn basic optical measurements and process orders
Friendly, confident communicator, strong customer service skills with a genuine love for helping people
Reliable, hardworking, and takes pride in doing things right, punctual and able to multitask in a busy environment
Coachable, eager to learn, and excited about growth
Pay: 34K- 38K per year
Training included, no experience required
Schedule: Full-time (Monday–Friday) or Part time
Please submit your resume to drsaharmah@gmail.com
Benefits:
Employee discount
Flexible schedule
Paid time off
Vision insurance
Education:
High school or equivalent (Required)
Experience:
Sales: 3 years (Preferred)
Customer service: 3 years (Preferred)
Language: Spanish (Preferred)
Work Location: In person
Principals only. Recruiters, please don't contact this job poster.