Professional Summary
Reliable and customer-focused rideshare driver and delivery professional with strong experience
providing transportation, completing deliveries, assisting customers, and managing time-sensitive
responsibilities. Skilled in GPS navigation, route planning, customer service, safe driving, order
accuracy, communication, and maintaining a clean and organized vehicle. Compassionate caregiver
with additional experience transporting clients, running errands, shopping, and providing dependable
assistance. Bilingual in English and Spanish, professional, punctual, and committed to creating a
positive customer experience.
Core Skills
•Uber rideshare driving and Uber Eats
•DoorDash food delivery
•Safe and defensive driving
•GPS and route navigation
•Timely pickups and deliveries
•Customer service and communication
•Order verification and accuracy
•Client and passenger assistance
•Shopping and errands
•Vehicle cleanliness and organization
•Time management and multitasking
•Problem-solving
•Bilingual communication: English and Spanish
•Cashless and mobile-app transactions
•Knowledge of Broward County and surrounding areas
•Professional appearance and conduct
Professional Experience
Uber Driver
Uber — Broward County and Surrounding Areas, FL
March 2008– Present
•Provide safe, reliable, and courteous transportation to passengers using the Uber driver platform.
•Pick up and drop off passengers at designated locations while following traffic laws and safety
procedures.
•Use GPS and navigation applications to plan efficient routes and arrive on time.
•Communicate professionally with passengers regarding pickup locations, destinations, and special
requests.
•Maintain a clean, comfortable, and organized vehicle for every passenger.
•Assist passengers with entering and exiting the vehicle when needed.
•Manage changing traffic conditions, route changes, and multiple requests efficiently.
•Protect passenger privacy and maintain a respectful, professional environment.
•Monitor vehicle condition and ensure the vehicle is properly maintained and safe for service.
•Provide dependable service while maintaining a positive customer rating and experience.
DoorDash Driver / Delivery Driver
DoorDash — Broward County and Surrounding Areas, FL
May 2022– Present
•Pick up and deliver restaurant and grocery orders accurately and promptly.
•Confirm customer names, order details, and delivery instructions before completing deliveries.
•Use GPS applications to navigate efficiently and meet delivery time expectations.
•Communicate with restaurants and customers regarding order status, delays, and delivery details.
•Handle food and customer orders carefully to preserve quality and accuracy.
•Follow contactless delivery instructions and maintain customer privacy.
•Manage multiple deliveries while prioritizing safety, organization, and customer satisfaction.
•Maintain a clean and sanitary vehicle for transporting food and other items.
•Resolve delivery issues professionally and follow company policies and procedures.
•Complete orders through the DoorDash mobile application and update delivery status accurately.
Caregiver
Papa Pal — Broward County, FL
May 2020 – July 2023
•Transport clients to appointments, shopping trips, errands, and community activities.
•Provide dependable, respectful, and patient service to elderly and disabled individuals.
•Assist clients with shopping, meal preparation, personal care, and daily activities.
•Maintain accurate case notes and document client progress and condition.
•Perform household chores to promote clean, safe, and comfortable living spaces.
•Communicate clearly with clients and families while maintaining confidentiality.
•Demonstrate strong time management, responsibility, and attention to client needs.
Bilingual Customer Service Representative
Education and Training
Home Health Aide Certification
Opportunity Training Careers — Miami, FL
Data Entry Training
Texas State Technical College — McAllen, TX
Elementary Education Studies
The Ohio State University — Columbus, OH
University of Texas–Pan American — Edinburg, TX
Certifications and Qualifications
•Valid Driver’s License
•First Aid and CPR Certified
•Hipaa Certification
•Patient Rights
•Certified Home Health Aide
•Medication Administration Training
•Reliable and Fully insured vehicle
•Bilingual in English and Spanish
•Clean and safe driving practices
•Clean Criminal Record
•References available upon reques
Principals only. Recruiters, please don't contact this poster.