I am an IT Support Professional with over four years of enterprise experience as an Associate Engineer, providing technical support to end users. Experienced in password resets, login issues, account updates, application support, remote access, printer troubleshooting, MFA, and general technical troubleshooting. Skilled at identifying technical issues, explaining solutions clearly, documenting support requests, and escalating complex problems when necessary.
I am seeking a Help Desk, Service Desk, Technical Support, or IT Support position where I can use my troubleshooting, customer service, and technical support experience to help users resolve issues quickly and efficiently.