*ERH SOFTWARE SPECIALIST / OPERATOR
Position Overview - Bilingual is a Plus
Angelic Life Care is seeking a competent and detail-oriented individual to manage and maintain accurate client and service records using the ERH software system. The successful candidate will support the organization’s documentation, data management, reporting, and compliance processes through efficient and accurate use of the software.
Key Responsibilities
Enter, update, organize, and maintain client information and service records within the ERH software system.
Ensure that required client documentation, service records, and other relevant information are entered accurately and within established timelines.
Review records for completeness, consistency, and accuracy and promptly identify missing or incorrect information.
Assist staff and management with retrieving client records, generating reports, and tracking documentation requirements.
Monitor outstanding documentation and follow up with relevant staff to ensure timely completion.
Support management in preparing records for internal reviews, quality assurance checks, and regulatory audits.
Maintain data confidentiality and follow established procedures for access, storage, and handling of sensitive client information.
Provide basic technical assistance and guidance to authorized staff using the software.
Report system errors, access issues, data inconsistencies, and other technical concerns to the appropriate personnel.
Maintain organized electronic records and support continuous improvement in documentation procedures.
Qualifications and Experience Required
A diploma, associate degree, or bachelor’s degree in Information Technology, Computer Science, Health Information Management, Business Administration, or a related field is preferred.
A minimum of 1–2 years of relevant experience in data entry, electronic records management, healthcare or disability-services documentation, or software administration.
Previous hands-on experience with ERH software or the specific electronic record system used by Angelic Life Care is highly desirable.
Strong computer skills, including proficiency in Microsoft Word, Excel, email, and electronic documentation systems.
Excellent attention to detail, accuracy, time management, and organizational skills.
Ability to learn software procedures quickly and provide basic user support.
Understanding of confidentiality, data protection, and applicable client-recordkeeping requirements.
Experience preparing reports and maintaining records for audits or compliance reviews will be an added advantage.
Note: Applicants should indicate their specific ERH software experience and the systems they have previously used.
* OFFICE ADMINISTRATOR
Position Overview
The Office Administrator will provide administrative, clerical, and operational support to ensure the smooth and efficient running of Angelic Life Care’s office. The successful candidate will be responsible for maintaining organized records, coordinating office activities, supporting management, and ensuring that administrative tasks are completed accurately and on time.
Key Responsibilities
Manage daily office operations, correspondence, filing, recordkeeping, and administrative activities.
Prepare, edit, format, and maintain professional letters, reports, memos, notices, forms, and other official documents.
Maintain organized physical and electronic files for staff, clients, vendors, and company operations, in accordance with authorized access requirements.
Manage incoming calls, emails, inquiries, appointments, and other office communications professionally.
Schedule meetings, prepare meeting materials, record minutes where required, and follow up on assigned action items.
Assist with staff onboarding, personnel documentation, attendance records, and other human resources administrative tasks.
Monitor office supplies, coordinate procurement requests, and maintain appropriate inventory records.
Support management with data entry, report preparation, document tracking, and general operational coordination.
Ensure that documents are properly filed, updated, and made available when needed for audits, inspections, or internal reviews.
Handle confidential information responsibly and ensure that office procedures are followed.
Liaise with staff, management, service providers, and external stakeholders as required.
Perform other administrative duties reasonably assigned by management.
Qualifications and Experience Required
A diploma or bachelor’s degree in Business Administration, Office Administration, Management, or a related field is preferred.
A minimum of 2 years of relevant administrative or office management experience.
Previous experience in a healthcare, social services, disability-services, or regulated care environment is an advantage.
Proficiency in Microsoft Office applications, particularly Word, Excel, Outlook, and electronic filing systems.
Excellent written and verbal communication skills.
Strong organizational, multitasking, time-management, and problem-solving abilities.
High standards of professionalism, integrity, confidentiality, and attention to detail.
Ability to work independently, follow instructions, meet deadlines, and collaborate effectively with a team.
Experience with staff records, compliance documentation, scheduling, and office coordination will be an added advantage.
GENERAL REQUIREMENTS FOR ALL APPLICANTS
Demonstrate professionalism, reliability, integrity, and a strong work ethic.
Possess excellent communication and interpersonal skills.
Be able to work effectively in a structured, policy-driven environment.
Demonstrate a commitment to confidentiality, accurate documentation, and regulatory compliance.
Be willing to learn, accept constructive feedback, and contribute positively to the organization’s goals.
HOW TO APPLY
Interested and qualified applicants should forward their updated résumé/CV to:
Email: info.angeliclifecare@gmail.com
Suggested email subject lines:
Application for Case Manager
Application for ERH Software Specialist/Operator
Application for Office Administrator
Applicants should clearly state the position they are applying for in the subject line of their email.
BE PART OF A TEAM THAT CARES
At Angelic Life Care, we believe that quality care begins with dedicated professionals. If you have the skills, experience, and commitment to contribute to our mission, we encourage you to apply.
Angelic Life Care — Compassion, Professionalism, and Excellence in Care.
Principals only. Recruiters, please don't contact this job poster.