Same Day Water Heaters | Houston, TX | $17.50/hr + Bonuses | Full-Time | Onsite Position
At Same Day Water Heaters, you're not just another voice on the phone. You're part of a close-knit team that works hard, supports one another, and celebrates success together.
We're a fast-growing national company based in Houston, helping customers schedule quick and reliable plumbing and water heater services every day. As our business continues to grow, we're looking for energetic, friendly, and dependable individuals to join our call center team.
If you enjoy talking with people, solving problems, and working in a positive, team-oriented environment, we'd love to hear from you!
This is a 100% onsite position in Houston, TX.
What You'll Do
✅ Answer inbound and outbound customer calls
✅ Schedule service appointments efficiently and accurately
✅ Provide information about our products and services
✅ Maintain detailed and accurate customer records
✅ Deliver a positive customer experience on every interaction
✅ Use problem-solving skills to assist customers and resolve concerns
What We're Looking For
✔ Positive attitude and professional phone presence
✔ Strong communication and customer service skills
✔ Comfortable following call scripts and processes
✔ Reliable, punctual, and team-oriented
✔ Ability to multitask and stay organized in a fast-paced environment
✔ Flexibility to work various shifts, including weekends
✔ Ability to work overtime during peak call volume periods
Pay & Benefits
💲 Starting Pay: $17.50 per hour
💲 Performance and Team Incentive Bonuses
🏥 Health Insurance
👓 Vision Insurance
🦷 Dental Insurance
❤️ Life Insurance Options
👕 Casual Dress Code (Jeans & Sneakers Welcome!)
📈 Growth Opportunities with a Growing Company
To apply please email your resume to: Xundra Ward📧 xundraw@samedaywh.com and reference the Call Center Associate role
We are looking to hire immediately and look forward to speaking with you!
Principals only. Recruiters, please don't contact this job poster.