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Bilingual External Collections Specialist (English & Spanish) (Houston, TX –Greater Houston — Harris, Montgomery, Liberty)
NVC
compensation:
$41,600–$70,000+ annually, including bonuses and commissions
employment type:
full-time
experience level:
mid level
job title:
External Collections Specialist – Bilingual
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If you have collections experience, speak English and Spanish, and are comfortable visiting customers in person, we’d like to hear from you.
Compensation & Schedule
- $41,600–$70,000+ in annual total compensation, including performance-based bonuses and commissions.
- Mileage reimbursement for work-related travel.
- Monday–Friday, 9:00 AM–6:00 PM, with potential overtime.
- Daily routes begin from your home.
About the Work
You will visit customers with past-due mortgage accounts, negotiate payment arrangements, and help them identify solutions to resolve outstanding balances. You will also verify property occupancy, document visits and take property photographs when required, follow up on payment commitments, and maintain accurate account records.
You’ll manage your daily routes independently, coordinate with the internal collections team, and work toward monthly collection goals.
Requirements
- At least 2 years of professional collections experience.
- Fluent English and Spanish — required.
- Valid Texas driver’s license and a reliable personal vehicle.
- Willingness to drive extensively and conduct door-to-door customer visits across the four counties.
- Strong negotiation, communication, organization, and recordkeeping skills.
- Ability to handle sensitive financial conversations respectfully and professionally.
Field collections and mortgage or loan collections experience are preferred. Candidates with other professional collections experience are also welcome to apply.
This is a field-based position requiring regular customer visits and extensive driving.
Apply here: https://newtonvisioncorp.bamboohr.com/careers/119?source=aWQ9Mjk%3D
- OK for recruiters to contact this job poster.