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Receptionist (Honolulu)
Ballard Family Moanalua Mortuary
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Are you dedicated to making a meaningful difference in the lives of families during their most difficult times? Join our team as a Receptionist, where dignity and compassion are at the heart of what we do.
COMPENSATION & BENEFITS:
• Compensation: Starting at $17-$19/hour
• 401(k) Retirement Plan: up to a 6% match of your contributions
• Medical, Prescription Drugs, and Vision Coverage
• Dental Insurance
• Out-of-Country/Emergency Medical Travel Coverage
• Life Insurance
• Accidental Death & Dismemberment (AD&D) Insurance
• Optional Life and Optional AD&D Insurance
• Short-Term Disability Insurance
• Long-Term Disability Insurance
• Employee Assistance Program (EAP)
• Group Registered Retirement Savings Plan (RRSP)
• Deferred Profit Sharing Plan (DPSP)
• Tax-Free Savings Account (TFSA) and PlanRight Program
JOB RESPONSIBILITIES
• Greets guests and visitors, offering assistance when entering the building
• Notifies staff members when appointments arrive and escorts guests to appropriate room
• Answers routine questions associated with services, products, location directions, etc.
• Immediately notifies and involves management with customer service and security issues
• Receives deceased belongings from family and follows chain of custody procedures
• Answers, screens, and routes incoming calls to appropriate staff members
• Maintains a comfortable environment for clients, providing beverages and other amenities for families as needed. May make coffee.
• Maintains guest-waiting area, disposing of trash, replacing tissues, and general straightening of furniture
• Receives incoming mail and packages
• Maintains organized and current electronic and paper files and records, such as deeds and trust files
• May perform light typing, proofreading, data entry or printing
MINIMUM REQUIREMENTS
Education
• High School diploma or equivalent
Experience
• Six months general office, receptionist, or administrative support experience preferred
• Proficient at operating telephones and copier
Knowledge, Skills and Abilities
• Working knowledge of MS Office Suite
• Clear and professional speaking voice and tone
• Professional interpersonal skills to handle sensitive and confidential situations
• Position continually requires demonstrated poise, tact and diplomacy
• Ability to work schedule including Saturday and or Sunday
- Principals only. Recruiters, please don't contact this job poster.