Manager On Duty
KT Protection Services
We are excited to announce a great opportunity to join our team as a Manager on Duty here on Oahu. We are looking for an experienced and motivated candidate to lead daily office operations and manage a team of Protection Specialists and Supervisors in the field.
Responsibilities:
• Effectively communicate daily operation directives from the Chief Executives of KT Protection Services, the Operations Manager, and the Scheduling Manager.
• Provide excellent quality customer service to clients and enforce company policies and procedures.
• Coordinate training for new Protection Specialists and Supervisors and ensure all team members are properly trained.
• Address any issues that arise in the field, including scheduling conflicts and emergencies.
• Manages staff in the field and reinforces company policies and procedures, including clients' needs and requirements of daily operation.
• Deliver Customer Service with Aloha.
• Works closely with Field Training Manager and Scheduling Manager to coordinate appropriate training for new employees, assisting in coverage for open shifts, and providing breaks as needed and in emergencies.
• Interacts, engages, addresses, and resolves specifically with front-line workers.
• Consistently conducts site visits and inspections, including ensuring company vehicles and property are safe and secure.
• Needs to have management experience, preferably in Security, or Training field.
• Valid State Drivers License/State ID.
• Pass Fingerprinting and Background Check to obtain a State of Hawaii License Guard Card; If you do not have a State of Hawaii Guard Card, KT Protection Services will assist in the GC process for the right candidate.
Minimum Qualifications:
• Ability to learn and grow as a person and as a professional.
• Leadership mindset of supporting your team and they will support you.
• Highly motivated, quick, and critical thinker, great problem solver, highly organized, good interpersonal skills, and communicates clearly and effectively.
• Deep understanding of the security industry and operations.
• Ability to work effectively in a fast-paced environment.
• Valid driver's license and good driving record.
• Able to work outdoors in various weather conditions and travel throughout the facility as required to conduct safety inspections.
• Excellent leadership skills.
• Full-time availability, including weekends and holidays.
• High school diploma or equivalent.
Principals only. Recruiters, please don't contact this job poster.