Human Resource Support Specialist

POSITION SUMMARY

This position is for a professional, highly motivated multi-tasker responsible for providing outstanding customer services to all clients, employees, co-workers, and walk-ins.

ESSENTIAL DUTIES AND RESPONSIBILITIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Office Administration

• Handle incoming and outgoing mail.
• Answer multi-line phone system.
• Greet and assist clients and employees with check pick-up.
• Daily written and verbal correspondence with clients, vendors, and internal staff.
• Assist with filing of paperwork when needed.
• Manage and Update Petty Cash.

Human Resources

• Send employee separation letters.
• Complete termination checklists as assigned.
• Contact employees to complete new hire paperwork.
• Process New Hire Paperwork – In person, via HRIS, and DocuSign.
• Assist implementation with new hire paperwork as needed.
• Handle unemployment claims, hearings, and appeals.
• Complete Low Weekly Earnings Claims.
• Complete employment verification requests.
• Assist with background checks and reference checks.
• Update and maintain certifications for various clients.
• Assist with minor questions and correspondence for various departments.

Employee Relations

• Assist clients with setting up online trainings for clients, supervisors, managers and employees.
• Work with Safety to assist with coordinating online trainings.
• Work with Employee Relations to coordinate in person trainings.

Miscellaneous

• With team, present recommendations and assist in implementing quality initiatives.
• Provide support on any other duties as assigned.

QUALIFICATIONS 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Strong minded and able to adapt
• Intermediate skills with MS Office
• Detail oriented and able to multi-task if needed.
• Strong office administration skills.
• Communicate pertinent information to the appropriate department.

EDUCATION and/or EXPERIENCE

Two (2) years of office administration experience, High School Degree

REASONING ABILITY

Ability to carry out detailed but uninvolved written or oral instructions.  Ability to deal with problems involving a few concrete variables in standardized situations.  

EQUIPMENT, MACHINES, VEHICLES USE

Able to use all office equipment and have the use of a personal vehicle.

WORK ENVIRONMENT 

Office environment with air conditioning and moderate noise level.