Customer Support Associate (Bilingual English/Spanish)
Full-Time • Monday–Friday • No Weekends • Hialeah Gardens, FL
Looking for a stable career with opportunities to grow?
SCUBA's World is seeking a friendly, dependable, and motivated Customer Support Associate to join our team. If you enjoy helping customers, are comfortable working with computers, and want to build a long-term career with a well-established company, we'd love to meet you.
No SCUBA or diving experience is required. We provide training on our products and industry.
What You'll Do
Assist customers by phone and email with questions, orders, and product information.
Deliver outstanding customer service with professionalism and a positive attitude.
Enter and maintain inventory and product information in QuickBooks.
Help keep inventory records accurate and organized.
Support the day-to-day operations of our growing online store.
Work closely with a small, friendly team committed to excellent customer service.
What We're Looking For
Fluent in both English and Spanish (required).
Excellent communication and customer service skills.
Comfortable using email, Microsoft Word, and other basic computer applications.
Detail-oriented, organized, and dependable.
Able to learn new software and procedures quickly.
QuickBooks experience is a plus, but we are happy to train the right person.
Schedule
Full-Time – 40 hours per week
Monday through Friday
No weekends
Compensation & Benefits
Starting pay: $16.00 per hour (higher starting pay may be considered based on experience).
Guaranteed performance-based pay increases.
Employee discounts on merchandise.
Paid holidays and paid time off.
Long-term career opportunities with room for advancement.
Friendly, family-oriented work environment.
About SCUBA's World
For more than 25 years, SCUBA's World has been one of South Florida's most respected dive centers. As a family-owned and operated business, we've built our reputation on exceptional customer service, quality products, and lasting relationships with both our customers and our employees.
Today, in addition to serving customers in our retail store, we operate a successful worldwide online business, helping divers across the World. We take pride in creating a positive workplace where employees are valued, supported, and given opportunities to grow.
Learn more about us at www.scubasworld.com.
Apply Today
If you're looking for a full-time position with a stable, growing company where your work is appreciated and your future matters, we'd love to hear from you.
Apply today and become part of the SCUBA's World team!
Principals only. Recruiters, please don't contact this job poster.