The company needs a customer service that can manage the responsibilities in the office warehouse to ensure customer orders are placed and delivered timely and accurately, file proper documents for shipments and pay/received bills for customers and vendors.
Key Responsibilities
• Process Orders: Enter and manage orders for medical devices, consumables, or durable medical equipment (DME).
• Verify Documents: Check, prepare and file accurate documents for deliveries and shipments.
• Handle Inquiries: Answer phone calls, emails, and live chats regarding product availability, shipping status, pricing and payments.
• Provide Support: Troubleshoot basic customer and vendor issues.
• Billing: Customer billing and Vendor payments must be accurately done. Deposit customer checks in the bank on time.
• Coordinate Logistics: Work with warehouse manager, shipping teams and vendors to track delayed or urgent deliveries.
Must be:
• Fluent in English and Filipino
• Good communication amd written skills
• Hard working
• Can drive and have a valid driver's license to be able to go to the bank
•Knowledge in Microsoft office
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Principals only. Recruiters, please don't contact this job poster.