About Us
Onset Worldwide is a growing, family-owned supplier of high-quality, allergen-free food ingredients. We partner closely with our customers to deliver reliable, clean-label products and are committed to efficiency, transparency, and continuous improvement across our operations.
Position Overview
Candidates must live within approximately a 45-minute driving distance of our Frenchtown, NJ office. This is an on-site position, and regular in-office attendance is required.
The Operations Assistant is a cross-functional role responsible for supporting the day-to-day operations of Onset Worldwide. This position works across Logistics, Sales, Inventory & Planning, and Administration to help ensure information is accurate, processes are completed on time, and the business runs efficiently.
This is a hands-on role for someone who is highly organized, detail-oriented, comfortable working with data and technology, comfortable answering the phone, and willing to jump between different responsibilities as business needs change. The ideal candidate enjoys variety, takes ownership of their work, builds positive working relationships, and looks for ways to make processes more organized and efficient.
Key Responsibilities
Logistics & Inventory
-Support day-to-day logistics activities for inbound and outbound shipments.
-Prepare shipping paperwork and required documentation.
-Review completed shipment and receiving paperwork for accuracy and completeness.
-Update inventory records based on shipments, receipts, production activity, transfers, and other inventory movements.
-Help identify and resolve inventory or documentation discrepancies.
-Maintain accurate, organized, and traceable logistics records.
-Coordinate with internal team members to ensure shipments are prepared and processed accurately and on time.
Sales & Order Administration
-Answering the phone and working onwards
-Create order confirmations for customer sales orders.
-Enter and maintain customer orders within Onset's order management systems.
-Ensure order information is accurately communicated across Sales, Logistics, Inventory, and Production.
-Assist with administrative follow-up related to customer orders and shipments.
-Maintain accurate and complete records associated with customer orders.
-Update sales CRM with data
-New customer setup, and payment terms
-Invoicing, and overdue followups
MRP, Forecasting & Operational Data
-Enter and maintain information within Onset's MRP, forecasting, inventory, and order management tools.
-Assist with maintaining accurate data used for inventory planning, purchasing, production planning, and forecasting.
-Identify missing, inaccurate, or inconsistent data and work with the appropriate team members to correct it.
-Help improve how operational information is collected, organized, measured, and reported.
Office Administration & Employee Events
-Assist with payroll administration and related data entry.
-Maintain office supplies and coordinate purchasing as needed.
-Assist with general office organization and administrative responsibilities.
-Provide administrative support to different departments based on business needs.
-Help maintain organized company records, systems, and processes.
-Participate in the Party Planning Committee and assist with planning and coordinating employee lunches, birthdays, celebrations, company events, and other team activities.
-Coordinate food, supplies, decorations, and other event needs as applicable.
-Assist with setup and cleanup for company lunches, meetings, celebrations, and events.
Qualifications
-1-3+ years of experience in logistics, data entry, or administrative work
-Highly organized with strong attention to detail and follow-through
-Ability to manage multiple priorities in a fast-paced environment
-Proficiency in Excel and inventory systems
-Strong communication and problem-solving skills
What Success Looks Like
Success in this role means that orders, shipments, inventory, and operational data are accurate and up to date; paperwork is complete and organized; administrative responsibilities are handled reliably and on time; and employee events and activities are well organized and supported.
This person should become someone the team can rely on to keep information organized, follow through on details, identify things that need attention, and help keep the day-to-day business running smoothly.
Why Join Onset Worldwide
-Opportunity to make a direct impact in a growing company
-Collaborative, team-oriented environment
-High level of ownership and visibility across the business
-Ability to shape and improve systems and processes
If interested, please reply to this ad with your resume (PDF format preferred) and a brief note explaining why you'd like to work at Onset Worldwide.
Principals only. Recruiters, please don't contact this job poster.