job title:Part Time Office & Assistant Collection Specialist
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Blue Shield Security
Job Title: Part-Time Office & Assistant Collection Specialist
Location: In-Office (Comfortable, professional office environment)
Hours: Part-Time (19 hours per week)
Willing to increase to full time based on performance & willingness to take on more responsibilities
About Us
We are a local security company dedicated to providing peace of mind and safety to our community. We pride ourselves on maintaining a professional, dependable, and welcoming environment for both our clients and our team members. We are currently seeking a friendly and reliable Part-Time Office Assistant to join our team in a comfortable office setting.
Position Overview
The primary focus of this role is collections & administrative duties. You will be responsible for reaching out to customers with delinquent accounts, updating their billing information, and securing payments. Because you will represent our security brand, a polite, professional, and respectful communication style is absolutely essential.
Primary Responsibilities
• Customer Outreach: Contact clients with past-due balances via phone and email to politely remind them of delinquent payments and facilitate collection.
• Account Updates: Accurately update customer profiles, billing addresses, and payment methods in our database.
• Payment Processing: Securely handle and process credit card or electronic check payments.
• Administrative Support: Assist with basic daily office tasks to keep operations running smoothly.
Required Qualifications
• Exceptional Communication Skills: Ability to handle delicate financial conversations with extreme professionalism, friendliness, and respect.
• Professional Presentation: Presentable appearance and a welcoming demeanor suitable for an office environment.
• Basic Computer Skills: Proficiency with basic office software, email, data entry, and navigating digital billing systems.
• Dependability: Highly reliable, punctual, and committed to working the agreed-upon 19 hours per week.
• Problem-Solving Skills: A calm, tactful approach to handling customer inquiries or objections regarding invoices.
What We Offer
• A comfortable, clean, and safe office environment.
• A supportive, professional team culture.
• Predictable, steady part-time hours (perfect for balancing other commitments).
Ask for Isaac
(808) 466-8520
Principals only. Recruiters, please don't contact this job poster.