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Manager, Analytics & Quality Improvement (Fairfield)
ALDEA
4820 Business Center Drive
compensation:
$112,000 per year
employment type:
full-time
experience level:
mid level
job title:
Manager, Analytics & Quality Improvement
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Why work at Aldea?
• Experience in a state of the art Council on Accreditation (COA) agency to ensure best practices and high quality services.
• Be part of a team of passionate, collaborative, and dedicated professionals where staff input is highly valued.
• Enriching training opportunities including potential for leadership development program participation and promotion.
What does Aldea have to offer?
• 19 Paid Holidays
• Vacation accrue 15 days first year
• A flexible work schedule that promotes the importance of work-life balance
• Company cell phone and laptop to promote separation of work and home life
• Commuter Assistance with personal mileage over 20 miles to work office from their home
• Excellent benefits package to meet the needs of staff and their families including medical coverage (Aldea pays your deductible!) and dental, vision, life insurance and EAP at no cost to employees!
• Generous retirement up to 5% employer match contributions after 6 months of service (includes free Financial Planning)
Position Description
Under the direction of the Managing Director, Administration the Special Projects Manager is responsible for leading high-priority initiatives that drive operational excellence and support Agency’s mission and growth. This role requires in-person presence, and oversees the development and execution of special projects, standardizes operational procedures, and implements process improvements across departments. The Special Projects Manager partners closely with Senior Leadership to translate strategic goals into actionable outcomes through clear, scalable systems.
Essential Duties:
1. Performance Analytics and Executive Reporting
2. Contract Performance and Accountability
3. Performance & Quality Improvement
4. Accreditation Equity and Data Governance
5. Staff Management and Other Duties
Qualifications:
1. Bachelor's degree in healthcare administration, business or public administration, data analytics, evaluation, quality management, social sciences, or a related field required; Master's degree preferred. A comparable combination of education and directly relevant experience will be considered.
2. At least five years of progressively responsible experience in performance improvement, contract administration, quality management, accreditation, evaluation, reporting, or analytics in behavioral health, healthcare, government, or human services, including staff supervision or management of complex cross-functional work, required.
3. Demonstrated ability to translate contracts, program requirements, and organizational goals into measurable deliverables, dashboards, and improvement plans; investigate inconsistencies, define useful measures, interpret trends and limitations, and communicate practical findings without overstating the data.
4. Working knowledge of quality improvement, data validation, outcomes measurement, audits, corrective actions, and accreditation. Experience with COA, CLAS, Medi-Cal behavioral health, EPSDT, DMC-ODS, managed care, or county contracts is strongly preferred.
5. Advanced proficiency with Excel and Microsoft 365 applications. Experience with Power BI, EHR reporting, Objective Arts, data visualization, or comparable analytics and reporting systems is strongly preferred.
6. Excellent verbal and written English-language communication skills, including concise executive reporting and the ability to explain technical, contractual, and quality information to nontechnical audiences; Spanish bilingual proficiency is preferred.
7. Demonstrated manager-level skill in supervising staff, managing projects, coordinating cross-functional work, monitoring quality and deadlines, coaching performance, and escalating decisions outside delegated authority; ability to represent Aldea professionally on the agency leadership team and maintain positive relationships with staff, partners, and stakeholders.
8. Demonstrated reliability, discretion, organization, accuracy, adaptability, and sound judgment; ability to protect confidential information, follow direction, recommend practical solutions, and work effectively with culturally diverse individuals while championing Aldea's values and trauma-informed practices. A helpful, approachable, and service-oriented demeanor is essential.
Work Location: Primary work location is the Fairfield, California office. On-site presence is required; however, this position offers a hybrid schedule with an estimated 35-50% remote-work opportunities. The Senior Director will establish work schedules based on business needs and expectations.
Work Environment: Work is primarily performed in professional office and remote-work environments and involves regular computer and telephone use, frequent interaction, and periodic interruptions. Travel to agency and community locations, trainings, and partner meetings is required; occasional work outside regular hours may be necessary for audits, site visits, meetings, or urgent reporting and operational needs.
Physical Requirements: Ability to sit or stand for extended periods and move throughout the office as needed; frequent computer, keyboard, telephone, and other standard office equipment use; occasional bending, stooping, reaching, and lifting or carrying up to 25 pounds, with or without assistance.
CLICK HERE TO APPLY: https://recruiting.myapps.paychex.com/appone/MainInfoReq.asp?R_ID=7218158
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