Experienced customer service and operations professional with 15 years of experience in customer support, healthcare operations, technical support, and team leadership.
I can provide:
• Customer service via phone, email, chat & messaging
• Customer/account support and issue resolution
• Technical support & troubleshooting
• Healthcare customer operations
• Medical billing & claims follow-up
• Escalation handling and complaint resolution
• QA, KPI/SLA monitoring and team support
• Training, coaching and process improvement
Experienced working in high-volume, remote environments and supporting customers and teams across different regions.
Available for: Remote Customer Service, Customer Support, Healthcare Support, Operations, Technical Support, or related roles.
Principals only. Recruiters, please don't contact this poster.