job title:Customer Service Representative – Moving Company
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We are looking for a reliable, organized, and motivated Customer Service Representative to join our moving company.
Responsibilities:
- Answer incoming and make outgoing customer phone calls.
- Provide professional, accurate, and personalized customer service.
- Respond to customer inquiries by phone, email, text message, and WhatsApp Business.
- Update customer moving estimates as needed.
- Coordinate with dispatch and office staff to ensure smooth communication.
- Maintain accurate customer records and documentation.
Qualifications:
- Previous customer service experience required.
- Proficient with:
*Microsoft Office
*Google Workspace (Google Suite)
*WhatsApp Business
- Bilingual (English and Spanish) if possible.
If you are dependable, organized, and committed to providing excellent customer service, we encourage you to apply.
Principals only. Recruiters, please don't contact this job poster.