Job Overview
We are seeking a dynamic and proactive Live-in Resident Manager to oversee the daily operations of our Highrise residential property centrally located in the west end of Vancouver, with no pets. This role is essential in ensuring a high standard of living for residents, maintaining property integrity, and fostering positive community relationships. The Resident Manager will serve as the primary point of contact for residents, staff, and vendors, driving operational excellence and delivering exceptional customer service. If you thrive in a fast-paced environment, possess strong organizational skills, and have a passion for property management, this opportunity is perfect for you!
Responsibilities
Manage and caretaking all aspects of property operations, including leasing, maintenance coordination, carrying and responding to the emergency phone and resident relations
Serve as the main point of contact for residents, addressing inquiries and resolving issues promptly with professionalism and courtesy
Oversee administrative tasks such as data entry, filing documents, and maintaining accurate records
Conduct regular property inspections to ensure safety standards, cleanliness, and overall appearance meet company expectations
Cleaning, groundskeeping and coordinating with vendors and contractors when necessary to schedule repairs and maintenance work efficiently
Handle lease agreements, renewals, and move-in/move-out processes while ensuring compliance with policies
Utilize customer relationship management tools to foster positive resident engagement and retention
Skills
Proficiency with basic computer software for data entry and reporting
Strong office experience combined with administrative expertise in filing, record keeping, and document management
Excellent customer service skills with the ability to communicate effectively via phone etiquette and in person
Experience in property management or related fields such as sales or customer relationship management
Negotiation skills to handle lease agreements, vendor contracts, and conflict resolution effectively
Processing and tracking maintenance requests and work orders
Ability to multitask efficiently while maintaining attention to detail in a fast-paced environment
Join us as a Resident Manager where your energy fuels vibrant communities! Your dedication will ensure our residents feel valued and at home while you grow your career in property management. We’re committed to supporting your success every step of the way
Principals only. Recruiters, please don't contact this job poster.