job title:Customer Service & Order Processing Coordinator
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Ram Products Inc. | Dayton, NJ | Full-Time, On-Site
Monday-Friday, 8:30 AM - 5:00 PM
Ram Products Inc. is a family-owned company with 40 years of experience supplying products to Dental, Podiatry, Jewelry and Nails. We’re a small, close-knit team, and we’re looking for a dependable, detail-oriented person to keep our orders, shipments, and customer relationships running smoothly.
What You’ll Do
• Process customer orders accurately and in a timely manner
• Prepare and coordinate shipments
• Communicate with customers by phone and email, including order updates and follow-ups
• Track orders and resolve issues until they are fully complete
• Maintain organized records and handle filing
What We’re Looking For
• Exceptional attention to detail. Accuracy matters in every order and every shipment.
• Strong follow-through. You close the loop without being reminded.
• Excellent phone and email manner. You’re pleasant, clear, and professional.
• Organization and time management.
• Reliability. You show up on time and can be counted on.
• Tech comfort. You’re comfortable with computers, email, and learning new software.
• Basic Microsoft Excel skills (entering data, simple spreadsheets) and Word
Requirements
• Stable work history
• Reliable transportation and a commute of roughly 20 minutes or less is strongly preferred
• Prior customer service, order entry, or shipping experience is a plus, but we’ll train the right person
What We Offer
• Full-time, steady Monday-Friday schedule (8:30-5 pm)
• Competitive pay of $20-$25/hour, based on experience
• Hands-on training
• Sign-on bonus after 90 Days
• 2 weeks of PTO after 1 year of full-time
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