Industrial Engineer

Unifi is the nation’s largest aviation services provider, with over 45K team members and a global footprint spanning over 240 airports in the U.S., Canada, the UK, Ireland, and continental Europe. We deliver reliable, high-quality aviation services that support global travel and the world’s leading airlines. At Unifi, you’ll be part of a diverse, inclusive team where passion, integrity, and empathy are at the core of what we do.

Unifi Aviation is seeking a hands-on, results-driven Industrial Engineer to join our team. In this role, you will work closely with our Airport Operations team to analyze and improve operational processes with a focus on efficiency, performance, ROI, and customer satisfaction. You will play a key role in identifying areas of opportunity, recommending data-driven solutions, and helping implement these improvements across our locations.

Responsibilities

• Analyze existing operational workflows, resource allocation, and key performance indicators (KPIs) within airport operations.
• Collaborate with Operations and various Unifi teams to develop and validate performance improvement initiatives.
• Identify inefficiencies and recommend process improvements to optimize throughput, reduce costs, and enhance service quality.
• Develop models, tools, and dashboards to track performance, productivity, and progress of implemented solutions.
• Support and lead implementation of process improvements, including on-site coordination, pilot programs, and feedback loops.
• Create and present compelling business cases for proposed changes based on data and projected ROI.
• Provide regular updates to stakeholders on performance improvements and project milestones.
• Serve as a change agent and advocate for continuous improvement across the organization.

Qualifications

• Bachelor’s degree in Industrial Engineering or a related field.
• 3+ years of experience in industrial engineering, operations analysis, or process improvement (experience in aviation industry is a plus).
• Strong analytical skills with the ability to collect, organize, and analyze large datasets.
• Proficient in tools such as Excel, Power BI/Tableau, and process modeling software; experience with SQL or Python is a plus.
• Exceptional communication and interpersonal skills; comfortable working cross-functionally with technical and non-technical teams.
• Demonstrated ability to take ownership of projects and drive them to successful completion.
• Willingness to be hands-on in airport environments and collaborate directly with front-line teams.