Results-driven sales, marketing, and business professional with more than 14 years of experience in customer service, bookkeeping, business operations, logistics, and community outreach. Proven ability to build strong relationships, generate referrals, manage client accounts, coordinate marketing initiatives, and develop strategic partnerships. Experienced in healthcare outreach, bookkeeping, shipping and logistics, social media marketing, payroll, and customer relationship management.
PROFESSIONAL EXPERIENCE
CareBuilders at Home LLC | Marketing & Community Outreach
July 2025–Present
-Develop and maintain relationships with social workers, discharge planners, senior living communities, healthcare providers, and referral partners.
-Represent the organization at networking events, healthcare meetings, and community outreach programs.
-Coordinate presentations and educational opportunities for healthcare professionals and community organizations.
-Create and manage social media content to increase brand awareness and community engagement.
-Track outreach activities, manage follow-up efforts, and identify new referral opportunities.
-Promote non-medical in-home care services, including companion care, personal care, dementia care, veteran programs, and senior placement services.
Christiana Cavanaugh, CPA | Bookkeeper
March 2019–Present
-Manage bookkeeping services for more than 20 clients across multiple industries.
-Process payroll, maintain financial records, and prepare reports using QuickBooks.
-Reconcile accounts and ensure accurate financial documentation.
-Support clients with accounting needs while maintaining confidentiality and accuracy.
Cinch Packaging, Inc. | Customer Service Representative
July 2012–Present ( seasonal work )
-Manage customer accounts, shipping, inventory, invoicing, and order processing.
-Assemble and prepare packaging
machinery for shipment.
-Schedule freight companies for the pickup and delivery of completed machines.
-Operate a forklift daily during peak production seasons to move equipment, materials, and finished products.
-Build and maintain long-term client relationships through consistent communication and problem-solving.
-Support daily operations while collaborating with multiple departments to meet customer and production demands.
Around Here Magazine | Social Media & Distribution Assistant
October 2023–May 2024
-Assisted with social media management and content creation.
-Coordinated publication distribution and supported marketing efforts.
-Helped increase community engagement through promotional activities.
EDUCATION
Associate’s Degree in General Business
Folsom Lake College
CORE SKILLS
-Sales & Business Development
-Community Outreach
-Relationship Management
- Non-medical Healthcare Marketing
-Bookkeeping & Accounting
-Payroll Processing
-QuickBooks
-Shipping & Logistics
-Forklift Operation
-Customer Service
-Social Media Marketing
-Networking
-Client Retention
-Communication
-Problem-Solving
-Time Management
Principals only. Recruiters, please don't contact this poster.