United Plumbing LLC, a local plumbing and HVAC company, is hiring a friendly, organized, and dependable Office Assistant for our showroom/office in Cottonwood Mall. We’re looking for someone who enjoys helping customers, staying organized, and supporting a busy team.
POSITION DETAILS
Location: Showroom/Office in Cottonwood Mall, Albuquerque, NM
Employment: Full-time
Schedule: Monday–Friday, 8:00 a.m.–5:00 p.m.
Introductory pay: $16 per hour
Benefits: Holiday pay and paid time off (PTO) after the trial period
RESPONSIBILITIES
- Answer phone calls and respond to customer inquiries professionally.
- Help manage emails, including monitoring the inbox, responding to inquiries, and directing messages to the appropriate team members.
- Schedule service appointments and coordinate with technicians.
- Enter and update customer information and service records.
- Assist with invoices, payments, filing, and general office paperwork.
- Communicate appointment details and schedule changes to customers and staff.
- Provide day-to-day administrative support.
QUALIFICATIONS
- Strong communication and customer service skills.
- Good organization, attention to detail, and the ability to manage multiple tasks.
- Basic computer skills and comfort learning scheduling or office software.
- Dependable, professional, and able to work as part of a team.
- Previous office or customer service experience preferred.
- Experience in plumbing, HVAC, or another service business is a plus.