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Office Assistant (Burnaby - Royal Oak)
CPE Systems Inc
7272 Buller Ave near Beresford
compensation:
$25.00 per hour
employment type:
full-time
experience level:
entry level
job title:
Office Assistant
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Key Duties:
- Answering incoming telephone calls for sales and service, accurately record the caller’s information.
- Entering online sales that come through Shopify (via the company website)
- Intermittently assist shipping and receiving with pulling sales orders, packaging them, and making sure that all ordered components are included.
- Ensuring that ordered items have cleared customs, and if not, resolving the delay as quickly as possible.
- Contacting customers if there is an issue that may significantly delay the delivery of their order
- Providing exceptional customer service to new and existing customers
- Finding ways in which the business process can run more smoothly and creating practical solutions to facilitate a better work environment
- Helping to organize and catalog the warehouse stock
Requirements:
- Strong organizational and attention-to-detail skills
- Experience with inventory or accounting software (QuickBooks preferred)
- Proficiency with Microsoft 365 applications (Excel, Outlook, Word, Teams, etc.)
- Ability to manage multiple priorities and meet deadlines
- Strong communication skills
- Business-level proficiency in English (written and verbal)
- Post secondary diploma or degree in Business Management, Accounting, Marketing or a similar business focus.
Assets:
- Prior experience in a dynamic workplace, particularly small businesses
- Prior experience in a business or office setting
- Mechanical aptitude or experience with industrial equipment
- Prior experience in dealing with couriers, customs brokers and freight companies.
What we offer:
Competitive hourly wage
Extended health and dental benefits
Opportunities for advancement into operations or logistics roles
Training and support
Job Type: Full-time
Benefits:
Casual dress
Company events
Dental care
Disability insurance
Extended health care
Life insurance
On-site parking
Paid time off
- Principals only. Recruiters, please don't contact this job poster.