We’re a New York-based security technology company serving customers nationwide, and we’re looking to grow our Customer Success team.
We’re looking for someone ambitious who wants to build a career with us. For the right candidate, this position can grow into a larger role leading people, managing customer relationships, and helping shape the department.
Personality matters in this role. We’re looking for someone friendly, outgoing, and upbeat who brings positive energy to customer conversations. Strong communication skills, a professional presence, and the ability to build rapport with customers are essential.
Our ideal candidate:
• Is approachable, enthusiastic, and attentive
• Is ambitious and excited to take on leadership responsibilities
• Takes ownership and follows through
• Puts integrity first
• Works well with customers and teammates
• Stays organized while handling multiple accounts
• Is comfortable with technology and learning new systems
• Uses AI tools such as ChatGPT, Claude, or Gemini
Responsibilities include:
• Help new customers get started with our services
• Build relationships through regular customer check-ins
• Follow up on questions and issues and coordinate with operations to resolve them
• Keep customers informed and maintain accurate account records
• Identify opportunities to expand services within existing accounts
• Track customer needs, outstanding issues, and follow-up tasks
• Share customer feedback and suggest ways to improve service
The position offers a $50,000 base salary plus uncapped commissions, health insurance, and paid time off. We’re looking for someone who can grow with the company and earn greater responsibility through their performance.
To apply, send your resume and a brief example of how you currently use AI in your work or personal life.
CareersLLS@gmail.com
Principals only. Recruiters, please don’t contact this job poster.
Principals only. Recruiters, please don't contact this job poster.